Find hotels near Norton Priory Museum, Runcorn from ￥8,470

"Put in a room next to the entrance. People outside the room shouting and laughing until 1am. "

"We were asked on the first night not to eat in the restaurant as they had two bus trips and it would be noisy and service would be slow. We struggled to get a seat in the bar area, eventually getting a seat at a low table, not ideal for eating at. Service at the bar was very slow, I got my meal eventually, my friend had to ask where his was and was served eventually. Second night was not much better, we did insist on eating in the restaurant and it was a bit more civilised. The bar was very busy and the staff really struggling."

"Great hotel, bed was super comfortable however your plumbing needs a little work with the noise it makes when running water. If someone was in the shower it went off ever ten seconds like a train horn and it became irritating. Didn’t matter if you used the shower, toilet or sink it went off. Other than that, it’s a fabulous hotel, stunning in and out."

"Room was clean enough. Staff friendly. Bathroom grouuting black with mould and shower didnt really work- disappointing "

"The room was clean, the Staff were very polite and friendly. Has great transport link, Airport,train station and bus routes"

"Lovely location, nice and quiet. Excellent choice of food and drink. Large room with good facilities."

"Air conditioning did not work but the room was really hot, you couldn't open the windows apart from a crack due to safety locks so hotel room was really hot. Building works on my floor so the area smelt of paint, coming down the stairs from floor 2 the paint isn't finished off needs all cutting in. "

"We arrived late in the evening and the welcome was a little underwhelming (must have been a long day). The only slight issues with the room were a downlighter hanging from the ceiling and the plug not sealing the bath properly, so we were time limited in the bath before all the water escaped! These were minor issues and not deemed worthy of reporting. Room cleanliness and comfort was very good and slept well. Day 1 breakfast was a bit of a let down, in as much as mugs supplied were all dirty and when we selected plates for the buffet, the first 6 were also dirty. The staff on that day were behaving like school kids and clearly waiting to go home! I did mention the cleanliness as I left. Breakfast day 2 was like we'd walked into a different restaurant. Much more professional and clean cups! Our final advice we gave them on food (we both work in catering) was that they didn’t have any clear allergy information displayed for breakfast. As it is a buffet there are no menus and we were not asked about allergies. During our stay, I managed to lose my room key. I was anticipating an ordeal over it, but quite the opposite. We were assisted by a very friendly gentleman on reception. Also on checkout we were greeted in a very warm welcoming manor. Would have been nice to have had that on arrival! All in all. A good stay. Nothing in life is perfect and despite those few issues, we would happily stay there again. "

"Arrived to food in the fridge, scraps in the sink and a dirty bathroom. No hand towels or soap, and the beds looked slept in. There was a phone charger plugged in at the sofa. Looks like someone is living there. The landlord refunded in full, seems their cleaner may have misled them so not necessarily their fault but wouldn't stay again"