ノースフェニックス ホテル

「新築ホテルで快適に過ごせました」

「My rental car was stolen out of the parking lot this is not the hotel's problem but apparently there was another rental car stolen the same week. Phoenix police need to probably be more on top of this but other than that they were very helpful.」

「Ok」

「Great location, convenient to the Black Canyon Freeway and 101. Lighting in the room was a little confusing. Several light switches with one being the master on/off which wasn't quickly evident. Were given a handicap room, which I don't prefer. Beautiful and spacious lower level community area. Didn't feel that the check-in experience was top notch as the employee didn't project warmth and welcoming spirit. More smiles and eye contact please.」

「We thoroughly enjoyed our stay here! First, the staff are all incredibly friendly and hard working. Every single facility (multiple restrooms, kitchen, dining areas, pool, lobby etc) were kept meticulous. The continental breakfast that was included with our stay on the Element side was AMAZING! The chefs make a new fresh breakfast item each day (pancakes, avocado toast, chicken and waffles, eggs to name a few of the breakfasts we had) and they offer a selection of fruit, coffee bagels etc as...

「The employees are the real stars here! They made the stay that much more enjoyable. The hotel is clean and decorated nicely. Breakfast was delicious. I would definitely go there again.」

「Great staffs!」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Nice hotel, would stay again」

「Love the contactless process and everything what overall amazing and worth it.」

「No」

「プールとジムはあるけど遊ぶための設備は特になく、ランドリーがあり、立派なキッチン（道具・食器つき）があって自炊ができます。スーパーでのお買い物はホテルにお願いできます。 とにかく、ゆっくり落ち着ける雰囲気です。 今回はビジネスで来ましたが、こんどは滞在を楽しむために来てみたいです。」