2/10 (非常に不満)
Jacqueline w.
2025 年 8 月 5 日
気になった点 : 清潔度
STAY AWAY!!! This was a nightmare vacation. The neighborhood the host said he would let me know if I could check in early after the cleaners were done. So when I got to the house I said I’m here he sent me the code to get in and after I seen the house was not like it pictured on VRBO I called him and spoke to a Jonathan he said I couldn’t enter the house it wasn’t ready so I left. Then I got a text from John the host saying he didn’t say I could go in which was a lie. But at the end of the day that was just the beginning of the nightmare. We got in the house it was 80 degrees the pool furniture was sitting by the road the trash was everywhere and the pool wasn’t clean . So I called again and he said if I got out today I could get 50% of my money back. But I was not taking only half. So we decided to go to the store I got enough food for a 5 day and to stay. Then got back to the house again and the temperature in the house was 82 degrees so I contacted John again he said the house was fine, nothing wrong with the air conditioning and it’s hot out! nothing he would do. After calling VRBO he offered me 3 days back of my money. He would keep 2 days and cleaning fee. There 4 hours! I told him we are not going to go, and we had unpacked all our stuff and bought 300.00 of food .we were staying would he buy fans he said nothing ! so I bought fans! then the toilet backed up called again nothing. for 3 dayNothin.some nice person answer saying someone would be out.never came
Jacqueline w.
2025 年 7 月に 5 泊滞在