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"Same breakfast everyday. Bathtub is high for elderly"

"Great helpful staff"

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"Clean room and kind staff."

"受付もスムーズで申し分ない 。真横がセブン-イレブンなのも良い。"

"Convenient location, staffs are nice and helpful "

"Good"

"Easy check in and helpful staff however English was limited. Amazing breakfast with so much choice. Close to station. Happily to stay again"

"The staff was very friendly and very helpful. The a/c worked fine, and the room was very clean and comfortable."

"This is a wonderful hotel/ apartment! Especially if you are looking for something that feels like a private getaway. Please try this apartment you won’t want to leave. They have a very large bathtub and shower, saunas, and a free 24hr shop."

"Clean and spacious room, friendly and accommodating staff, breakfast options were fantastic and a mix of local specialities and western comforts. The amenities were also very handy."

"Very clean room, quite, comfortable, helpful and courteous staff, easy access to transportation, bus and train."

"Clean and spacious room! Very convenient location!"

"Simple place for a night stay after shopping at The Outlets Kitakyushu. its an old hotel but the room is decently clean and it comes with free parking. the service from the staff is really good for my stay"

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."

"Very thoughtful staff and good experience!"

"Clean room friendly staff"

"Close to Shimonoseki Station and Port. Great bathhouse for relaxing after a long day."

"It was great to stay"

"Lots of comics and free food and drinks!"