The Freshwater

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Deluxe Apartment, 2 Bedrooms, Mountain View | Desk, iron/ironing board, cribs/infant beds, free WiFi
Apartment, 2 Bedrooms | Desk, iron/ironing board, cribs/infant beds, free WiFi
Apartment, 2 Bedrooms | Desk, iron/ironing board, cribs/infant beds, free WiFi

Overview of The Freshwater

Entire apartment

The Freshwater

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Laundry
  • Parking available
  • Babysitting

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
044-0081, Hokkaido, Kutchan, 165-19, Yamada, Abuta

Explore the area

  • Popular LocationNiseko Mountain Resort Grand Hirafu3 min walk
  • Popular LocationNiseko-Shakotan-Otarukaigan Quasi-National Park7 min walk
  • Popular LocationNiseko Village10 min drive

Choose dates to view prices

Deluxe Apartment, 2 Bedrooms, Mountain View

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

2 Bedrooms Alpine View Panorama Penthouse

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

3 Bedrooms Alpine View Panorama Penthouse

  • 138 sq m
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

Suite

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Deluxe Apartment, 3 Bedrooms, Mountain View

  • 112 sq m
  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 8
  • 3 Twin Beds OR 3 King Beds

Apartment, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds OR 2 King Beds

About this area

Kutchan

Located in Kutchan, The Freshwater is in a walkable area with good shopping. Niseko Mountain Resort Grand Hirafu and Kutchancho Asahigaoka Ski Area are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Takahashi Dairy Farm. Spend some time exploring the area's activities, including downhill skiing.

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 3 min walk
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 7 min walk
  • Niseko Takahashi Dairy Farm - 8 min drive
  • Niseko Village - 10 min drive
  • Niseko Hanazono Resort - 32 min drive

Getting around

  • Kutchan Station - 8 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Freshwater

Mountain fun near downhill skiing
The slopes await you at The Freshwater, which features ski passes and complimentary wireless Internet access. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with a DVD player. A coffee/tea maker, a dishwasher, and a hair dryer are among the other amenities available to guests. Limited housekeeping is available.
The Freshwater offers 11 accommodations with DVD players and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kutchan apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities

Ski

  • Ski passes
  • Ski equipment rentals
  • Ski lessons on site

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 1000 per day)

Family friendly

  • Cribs (infant beds): JPY 5000.0 per day
  • Babysitting (surcharge)

Food and drink

  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Bathrooms

  • Shower
  • Free toiletries
  • Slippers
  • Hair dryer

Entertainment

  • Flat-screen TV
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free newspapers (lobby)
  • Front desk (limited hours)

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 11 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: 166-9 Yamada, Kutchan, 044-0081 Niseko
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Reception is open 7 AM to 9 PM from October to June, and 9 AM to 6 PM from July to September. Guests arriving after hours must contact the property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 5000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000 per day
  • Crib (infant bed) fee: JPY 5000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Freshwater Hotel Kutchan
Freshwater Kutchan
Freshwater Apartment Kutchan
The Freshwater Kutchan
The Freshwater Apartment
The Freshwater Apartment Kutchan

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 16 out of 28 reviews
5 - Excellent 57%
Rating 4 - Good. 8 out of 28 reviews
4 - Good 29%
Rating 3 - Okay. 2 out of 28 reviews
3 - Okay 7%
Rating 2 - Poor. 1 out of 28 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 28 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apartment itself was fantastic. Lovely King sized bed, washing machine and gas fire place. Communication before check in was great but, Unfortunately the staff leave a lot to be desired when checking in at during our stay. They didn’t mention there was a free shuttle service in the morning, they didn’t mention there we’re different types of lift passes and we got stuck on the other side of the mountain and missed a whole afternoon skiing. They clearly didn’t care.. forgot to have our lift pass and lesson ready when we arrived and then couldn’t tell us where to go for our lesson. Also worth noting that the walls are paper thin. We could hear the conversation of the people in the next room and on the street.
Stayed 3 nights in Feb 2020

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location, very small rooms for price, rooms are a lot smaller than photos appear
Stayed 6 nights in Feb 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was poorly designed.. Each time we showered, the floors flooded and there was nothing to dry it with . Each time we needed to use the sink we had to walk on wet floor.
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property to stay in. Very close to all the restaurant and shops. Staff are attentive and friendly.
Stayed 4 nights in Mar 2019