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Kinugawaonsen Hananoyado Matsuya

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Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi

Overview of Kinugawaonsen Hananoyado Matsuya

Kinugawaonsen Hananoyado Matsuya

3.5 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
321-2521, Tochigi, Nikko, 19 Kinugawa Onsen Fujiwara

Explore the area

  • Popular LocationKawaji Onsen9 min walk
  • Popular LocationKinugawa Hot Springs Fureai Bridge2 min drive
  • Popular LocationKinu Tateiwa Otsuribashi3 min drive
  • AirportUtsunomiya (QUT)47 min drive

Choose dates to view prices

About this area


Kinugawaonsen Hananoyado Matsuya is located in Nikko. Some of the area's popular attractions include Tobu World Square and Edo Wonderland. Nikko Hanaichimonme and Big Maze Palladium are also worth visiting.

What's nearby

  • Kawaji Onsen - 9 min walk
  • Kinugawa Hot Springs Fureai Bridge - 2 min drive
  • Kinu Tateiwa Otsuribashi - 3 min drive
  • Nikko Hanaichimonme - 4 min drive
  • Tobu World Square - 5 min drive

Getting around

  • Kinugawa Onsen Station - 3 min drive

About this property

Kinugawaonsen Hananoyado Matsuya

3.5-star ryokan with 24-hour front desk and spa tub
This ryokan features a bar/lounge, a spa tub, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a garden are onsite. All 65 rooms provide free WiFi, refrigerators, and flat-screen TVs. Minibars, separate bathtubs and showers, and hair dryers are among the other amenities available to guests.
Kinugawaonsen Hananoyado Matsuya offers 65 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the ryokan include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 10:00 AM to midnight.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 bar

Things to do

  • Hot springs
  • Karaoke
  • Spa tub

Family friendly

  • Refrigerator


  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms


  • Garden


  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 10:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Designated smoking areas

Room amenities


  • Air conditioning


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower


  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator


  • Safe
  • Slippers
  • Turndown service

Similar properties

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Check-in from 3 PM - 7 PM
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hananoyado Matsuya Inn Nikko
Hananoyado Matsuya Inn
Hananoyado Matsuya Nikko
Hananoyado Matsuya
Kinugawaonsen Hananoyado Matsuya Nikko
Kinugawaonsen Hananoyado Matsuya Ryokan
Kinugawaonsen Hananoyado Matsuya Ryokan Nikko

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 17 out of 32 reviews
5 - Excellent 53%
Rating 4 - Good. 11 out of 32 reviews
4 - Good 34%
Rating 3 - Okay. 4 out of 32 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 32 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 32 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The dinner they serve was really great, one of the best among all my onsen pass experience. But the condition of the hotel is really old. Non of the staff can speak simple English , too hard to communicate.
Stayed 2 nights in Nov 2019

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Over pricing. No bathroom, no dining room, no breakfast available. even when we make the reservation, they said breakfast is included in this price. Hotel staff asked me to contract expedia directly. I read the review from previous customer, they experienced the same situation as me. So, if the hotel did know there is the wrong information provided to customer why they don’t revise it. Why just keep the wrong information on the website and surprised customer when they arrive.
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a little dated but well looked after, friendly staff but little to no English however they made every effort to service us. Close to JR station, can walk but no shops or restaurants in that area, need to go back one station. Check the inclusion on Expedia, I booked a rate with breakfast but on check-in they advised breakfast was not included so had to pay an extra 2800 yen p/p. The onsen is excellent especially the outdoor bath.
Stayed 2 nights in Oct 2019