Find Newport Bed And Breakfast

"Amazing grounds and facilities, the spa is lovely, great thermal suite. Lovely room but small for a superior room, I feel a standard room would have been just the same or maybe bigger, not worth upgrading to a superior for complimentary water, which was a 330ml carton between 2. Some Maintainance issues need attention like broken tiles in the spa showers. The staff in the spa and reception were attentive, friendly and helpful. The breakfast and bar team lacked attention to detail and warmth, for example we entered the breakfast room and were just shown to a table, not asked if we had stayed before…we hadnt! We found our own way round, we weren’t asked if we would like any of the breakfast upgrade items that we read about on the table. The same team were on in the bar when we went for coffee not helpful when we asked about the rewards etc that we had. "

"I turned up to be told they had overbooked and had no room for me. I asked why no one had told me but got told there was no contact details on the booking (a lie). The staff member at the front desk simply did not care. They then told me they had a room available only for an extra £200. I was shocked and appalled at the attitude. I had driven 3 hours and told them this and got no more than a shrug in return. Appalling and will never stay here in the future."

"Clean room highly recommend the club rooms. Food and service were very good too"

"Great place to stay with good facilities. Clean, comfortable and modern rooms with good WiFi & a good shower. Will definitely be back. "

"Great breakfasts. Gluten free as well"

"Room was very presentable with a large bathroom and a nice walk in shower. Room facilities were a good standard and even had a small fridge. Breakfast was ok but a little disorganised and had to ask for cups rather than the prevalent paper cups. Parking wasn't great if you arrived at the hotel late evening. The 2 mile drive with humps every 400? yards from the public road became a little annoying by the third day."

"Lovely friendly staff. Great breakfast"

"Great stay as always! Helpful staff."

"Brilliant all round hotel"