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Borough Arms Hotel

3.0 star property
Hotel with free parking, near New Vic Theatre

Choose dates to view prices

Borough Arms Hotel, in the city center, greets guests with genuine hospitality. Enjoy practical amenities like dry cleaning/laundry, an on-site restaurant, and free in-room WiFi. Relax at the bar in the evening or host special events in the banquet hall.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
The current price is ￥10,284
￥12,341 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Private bathroom
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Private bathroom
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Private bathroom
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Private bathroom
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Private bathroom
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Private bathroom
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
Free WiFi
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
Heating
Private bathroom
Coffee/tea maker
LCD TV
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Map
ST5 1HX, England, Newcastle-Under-Lyme, 26 King Street

What's nearby

  • Royal Stoke University Hospital - 4 min drive - 3.4 km
  • Waterworld - 4 min drive - 3.0 km
  • Regent Theatre - 6 min drive - 4.3 km
  • Victoria Hall - 6 min drive - 4.3 km
  • Trentham Gardens - 9 min drive - 7.8 km

Getting around

  • Longport Station - 5 min drive
  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪The Wulstan - ‬19 min walk
  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪Bridge Street Ale House - ‬19 min walk
  • ‪The Crossways - ‬2 min drive
  • ‪The Shed Cafe Bar - ‬3 min drive

About this property

Borough Arms Hotel

Hotel near Royal Stoke University Hospital
Located close to New Vic Theatre and Waterworld, Borough Arms Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and smoke-free premises
  • Luggage storage, a front-desk safe, and wedding services
  • Guest reviews give top marks for the overall value and helpful staff
Room features
All guestrooms at Borough Arms Hotel have amenities such as free WiFi.
More conveniences in all rooms include:
  • Tubs or showers and free toiletries
  • Coffee/tea makers, heating, and daily housekeeping

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includes taxes & fees
Nov 13 - Nov 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gladstone Lounge Bar
  • Ostler Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1783
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Is Borough Arms Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Borough Arms Hotel?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Borough Arms Hotel on Nov 11, 2025 start from ￥10,284, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Borough Arms Hotel?

Self parking is free at this property.

What time is check-in at Borough Arms Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Borough Arms Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Borough Arms Hotel located?

Situated in Newcastle-Under-Lyme, this hotel is within 3 mi (5 km) of New Vic Theatre, Royal Stoke University Hospital, and Waterworld. The Potteries Museum and Art Gallery and Regent Theatre are also within 3 mi (5 km).

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Reviews

Borough Arms Hotel Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

8.4

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 80 out of 277 reviews
Rating 8 - Good. 100 out of 277 reviews
Rating 6 - Okay. 63 out of 277 reviews
Rating 4 - Poor. 24 out of 277 reviews
Rating 2 - Terrible. 10 out of 277 reviews

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness, amenities
The room was very clean and comfort. Staff were very helpful.we had a lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful on arrival and each time we asked a question.
Stayed 1 night in Oct 2025

6/10 Okay

Gail

Liked: Cleanliness, property conditions & facilities
Room was freezing when we arrived, we had to contact the reception to fix the radiator and the phone in the room didn’t work but the beds were comfy and the staff were lovely.
Stayed 1 night in Nov 2025

8/10 Good

saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night stop Comfortable bed Lovely breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Bill

Liked: Staff & service, property conditions & facilities
Noisy room next to main road. Good breakfast. Pleasant staff. Handy car park.
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Team make everything run like a dream

Professional, friendly team make everything run like a dream. Perfect beds, excellent breakfasts, knowledgeable staff and friendly atmosphere. Only minor flaw was the Annex rooms just need a slight modernisation.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. Will always use when in this area. Accomodation and staff are brilliant.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Staff & service
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice for the money. Great service at the restaurant. Thank you for all your help.
Stayed 1 night in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having always use Premier Inns, we decided their prices had gone to high, so we thought we would try smaller hotels & weren’t we pleased we did. This was a very pleasant break in a 600 mile trip from Scotland
Stayed 1 night in May 2025

10/10 Excellent

Richard Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good value traditional hotel..Good parking , sadly no time for Breakfast!
Stayed 1 night in May 2024

6/10 Okay

Kimberly

Liked: Cleanliness
Disliked: Amenities
The Borough Arms was fine for a stop-over place as we drove the length of England. The room was adequate and clean, but the walls were thin and decor/accessories decidedly dated. The doors to the rooms which open to the parking lot do not automatically lock so you have to make sure you lock the door after you enter (to prevent someone mistakenly walking into your room rather than there's as happened to us) and when you leave. The keys are attached to a large panel of wood which does not easily fit in pockets or small bags.
Stayed 1 night in Aug 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and comfortable

The staff are extremely friendly and helpful and the hotel is very clean and the beds are comfortable. It is showing its age a little bit but that wouldn't stop me from staying here again. Breakfast is good value for money as well.
Stayed 1 night in Oct 2023

6/10 Okay

Lawrence

Liked: Staff & service
Ok for a one night stay, and probably ok for the price. Good for builders etc. would I stay again only if it was the only thing available
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation is basic but great for exploring the area. The staff are excellent and really helpful. The restaurant is great and the food is excellent. We will return again if in the area. The hotel recommended going to the Wedgwood factory which was a full day visit and really enjoyable.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service

Reasonable

Basic hotel at a reasonable price
Stayed 1 night in Sep 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Tremendous value, I was very pleasantly surprised at the quality considering the budget price. My only (very minor) criticism is that breakfast coffee was too weak.
Stayed 1 night in Oct 2023

10/10 Excellent

zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

8/10 Good

Ceri

Liked: Cleanliness, staff & service
Cheap.
Stayed 3 nights in Aug 2022

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort

One night's stay, not too bad

The Borough Arms is a lovely place; considering it's on a fairly busy road the room was quiet and we slept well. The staff were completely lovely and we had a fabulous full English breakfast. My only negative comment relates to the room decor. The room was clean and comfortable overall, but I feel it could do with a little tlc and updating.
Stayed 1 night in Jun 2022

8/10 Good

Marjorie

Liked: Staff & service, room comfort
Was given a room in the Anex across the car park . It was terrible, cold and dirty but I told the lady receptionist the next day and she was lovely. She moved us into the main hotel and gave us a lovely room which was clean and warm and the bed was comfy. Only complaint was thick dust in top of radiator.
Stayed 2 nights in Mar 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
My room was on the top floor, no lift, room was cold. My partner struggled to get into the shower as the doors didn’t give good access and the shower was raised about 1ft leaving it dangerous when stepping out, fear of slipping. Staff however helpful and friendly.
Stayed 1 night in May 2024

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice but badly cleaned room

The hotel itself is an attractive building with friendly staff. The room and bathroom was a good size and it was nice to have the added bonus of a bath as well as a shower overhead. Unfortunately our stay was let down by the cleanliness of the room, it was clear that the room had not been hoovered. There were hairs in the bathroom and dirty tissues in one of the drawers. This really is a first in a room that should have been cleaned. We were only staying one night so I didn’t complain and cleaned up myself minus the tissues. We arrived in 30c heat and the sun was on our room, curtains open and windows closed. Due to this, it made the room uncomfortably hot so I would recommend that you request the windows be left open for your arrival. We stayed in room 2 and the road can get noisy too. Overall I would stay again but would have to insist that the room was cleaned properly.
Stayed 1 night in Jun 2023

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We didn't do anything locally as we were visiting pur friends who live locally. However I would stay here again
Stayed 1 night in Sep 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service
Only stayed the one night having stayed in Newcastle before it is in the good location however the hotel itself is quite dated now and probably need of a refurb the car park is very small for the size of the hotel. Staff are very attentive and friendly.
Stayed 1 night in Sep 2025