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Everything was very clean and the staff were helpful in checking me in. I let them know in advance I would be late and they guided me. It was also useful to have a convenience store nearby.

A wonderful dinner was included in our stay. The chef came out to explain each dish. There is an outdoor bathtub that is amazing.

Great place. As billed. Food was meh. Onsen was fantastic. If you’re a guy, you get access to a big barrel sauna. If you’re a gal, you’re out of luck—their culture, their rules. Nice place though. Great rooms, any amenities you can imagine available for use—robes, slippers, air purifiers, humidifiers, even little bitty crocs for kids. Good location, short stroll to Kozenji Temple. Overall I’d recommend it.

Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience.

Clean room, attentive staff. Complimentary breakfast was buffet style with Western and Japanese options.

Très bon hotel propre et bien situé. Très bon rapport qualité/prix !

Good

From the very start to the very finish of our stay, my family and I felt so very welcomed. The hotel was extremely clean and orderly. This particular hotel is very cozy. The onsen bath/ ofuro was extremely relaxing, clean, and refreshing. The staff are above and beyond professional and extremely courteous. We will definitely come back to stay at this hotel. We highly recommend this hotel after a long day of hiking and sightseeing.

clean, friendly staff, nice lake view.

The spa was highly special, unique, and magical. Our room was spectacular and the staff could not have been more kind and helpful. We feel very lucky to have found this place. The food is not just dinner and breakfast, but a culinary experience. Everything tasted amazing, we tried so many new things. Highly highly recommend.

Amazing ryoken