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Hotel Art Resort Galleria Umberto

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Art Resort Galleria Umberto

Hotel Art Resort Galleria Umberto

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
80132, NA, Naples, Galleria Umberto I 83

Explore the area

  • Popular LocationPiazza del Plebiscito3 min walk
  • Popular LocationLungomare Caracciolo15 min walk
  • Popular LocationCastel dell'Ovo17 min walk
  • AirportNaples (NAP-Naples Intl.)25 min drive

Choose dates to view prices

About this area

Naples

Hotel Art Resort Galleria Umberto is located in Naples City Centre, a neighborhood in Naples, and is in the historical district and near the beach. Teatro di San Carlo and Royal Palace are cultural highlights, and travelers looking to shop may want to visit Via Toledo and Galleria Umberto. Looking to enjoy an event or a game while in town? See what's happening at Stadio Diego Armando Maradon or Piscina Scandone. Guests appreciate the hotel's quiet location.

What's nearby

  • Galleria Umberto - 1 min walk
  • Teatro di San Carlo - 1 min walk
  • Piazza del Plebiscito - 3 min walk
  • Lungomare Caracciolo - 15 min walk
  • Castel dell'Ovo - 17 min walk

Getting around

  • Toledo Station - 6 min walk
  • Montesanto Station - 16 min walk
  • Naples International Airport (NAP) - 24 min drive

About this property

Hotel Art Resort Galleria Umberto

Romantic Naples hotel in Naples City Centre with bar/lounge
This hotel features a bar/lounge, a snack bar/deli, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. All 10 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and LCD TVs.
Hotel Art Resort Galleria Umberto offers 10 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking options include a carport and a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 11 for adults and EUR 11 for children
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
Up to 44 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 for adults and EUR 11 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (roundtrip)
  • Self parking fee: EUR 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Art Galleria Umberto
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto
Hotel Art Resort Galleria Umberto Naples
Art Hotel Naples
Art Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel
Hotel Art Resort Galleria Umberto Naples
Hotel Art Resort Galleria Umberto Hotel Naples

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 111 out of 287 reviews
5 - Excellent 39%
Rating 4 - Good. 106 out of 287 reviews
4 - Good 37%
Rating 3 - Okay. 40 out of 287 reviews
3 - Okay 14%
Rating 2 - Poor. 11 out of 287 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 287 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Liked: Staff & service
Not clear on location, hard to find as no outside sign.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located inside the galleria. Nice historic hotel and you feel like you are staying in a castle room. Great to have a large bathtub and a shower! Very good hospitality! The only concern was the people sleeping at the galleria entrance…(I know it’s nothing to do with the hotel)
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, excellent property
Stayed 7 nights in Jun 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Won’t be back
Good location, however the hotel is definitely not 4 star. Great view from the balcony but the room itself was below average and the bathroom smelt really bad of male urine to the point I had to hold my nose every time I entered. I would have complained, however I arrived after midnight and left as soon as I woke.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty difficult to find even though it is located inside a shopping mall. Nobody, including employees, security & police, had no idea where it was even though it was 20 yards away🙄. Additionally, i purposely filtered my hotel search results to include free parking & yet still this place showed up. Be advised parking is a major hassle, off site & costs 20-25 euro per nite. Decent place, good loc., staff was very nice but not sure if I'd use again.
Stayed 2 nights in Jun 2021