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"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"清掃時にドアを開けっぱなしにしているため大きい虫が入っていました。改善して欲しいです。"

"Amazing stay! Very friendly staff! Highly recommended! "

"Very restful and peaceful stay. Will gladly book another stay in the future. Staff was very polite and friendly as well as helpful. Location is convenient. Everything I needed was in walking distance."

"Very clean room, quite, comfortable, helpful and courteous staff, easy access to transportation, bus and train."

"Same breakfast everyday. Bathtub is high for elderly"

"望海酒店，在個山丘上，環境優美，酒店職員親切，房間整齊，溫泉舒適，餐廳美味"

"Breakfast is nice."

"なんの不満もない良いホテルです。"

"The hotel is conveniently located within walking distance from the railway station. Shopping arcade,a mall and a temple are all within walking distance. The room is clean, spacious and the provision of a air purifier has added value to the hotel. Bus services provided by Nishitetsu and Kitakyushu city allow one to travel easily to other major towns."

"Clean room and kind staff."

"夜はバイクの音がうるさくて、眠れなかったし、朝からテレビが映らなかった。 部屋は清潔感があり、良かったです。 フロントにつながる電話が欲しいと思いました。"

"Ocean view room and near seaside attractions. "

"Clean and spacious room! Very convenient location!"

"The room was a bit narrow, but location, amenities, and staff were all wonderful"

"Very nice budget hotel including free breakfast. Only 5 min walk to the JR train station."

"Lots of comics and free food and drinks!"

"Clean room, staff nice, easy to shopping and eating."

"Great service"

"Good"