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Phoenix Cocoon

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Luxury Chalet, 3 Bedrooms | 3 bedrooms, desk, iron/ironing board, free WiFi
Luxury Chalet, 3 Bedrooms | Living area | Flat-screen TV, Netflix, DVD player, MP3 dock
Luxury Chalet, 3 Bedrooms | 3 bedrooms, desk, iron/ironing board, free WiFi
Luxury Chalet, 3 Bedrooms | In-room dining

Overview of Phoenix Cocoon

Entire home

Phoenix Cocoon

4.5 star property

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Entire home

3 bedrooms2 bathrooms

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Washer
  • Dryer
  • Outdoor Space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
Map
399-9301, Nagano, Hakuba, 4982-2 Hokujo

Explore the area

  • Popular LocationHappo Information Center6 min walk
  • Popular LocationHappo-one Adam Gondola13 min walk
  • Popular LocationHakuba Mini Train Park13 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Phoenix Cocoon

4.5-star luxury vacation home, walk to Hakuba Valley Ski Area
This smoke-free vacation home features concierge services, laundry facilities, and tour/ticket assistance. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, multilingual staff, barbecue grills, and free train station drop-off are onsite. The vacation home has 3 bedrooms and offers free WiFi and an MP3 dock. Guests can enjoy a deep soaking tub, and other amenities include a kitchen with a refrigerator and an oven. Housekeeping is available once per stay.
Guest accommodations at this vacation home offer MP3 docking stations and washers/dryers. Rooms open to balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with DVD players and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Free area shuttle
  • Free roundtrip train station shuttle

Family friendly

  • Babysitting (surcharge)
  • Highchair

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • 3 bedrooms
  • Bed sheets provided
  • Rollaway/extra beds: JPY 7000.0 per night

Bathrooms

  • 2 bathrooms
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Free toiletries
  • Toothbrush and toothpaste
  • Hair dryer
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Netflix
  • DVD player
  • MP3 docking station

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue grill

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Front desk (limited hours)

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

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Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 7000.0 per night
Cribs (infant beds) are available for JPY 3000 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JPY 16900 per person (one way)
  • Airport shuttle fee per child: JPY 16900 (one-way), (from 6 to 12 years old)
  • Crib (infant bed) fee: JPY 3000 per night
  • Rollaway bed fee: JPY 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Phoenix Cocoon House Hakuba
Phoenix Cocoon House
Phoenix Cocoon Hakuba
Phoenix Cocoon Hakuba
Phoenix Cocoon Private vacation home
Phoenix Cocoon Private vacation home Hakuba

About this area

Hakuba

This vacation home is located in Hakuba. Hakuba Valley Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda.
Visit our Hakuba travel guideOpens in a new window
View more Vacation Homes in HakubaOpens in a new window
Map

What's nearby

  • Happo Information Center - 6 min walk
  • Happo-one Adam Gondola - 13 min walk
  • Hakuba Mini Train Park - 13 min walk
  • Hakuba Olympic Museum - 17 min walk
  • Hakuba Ski Jumping Stadium - 2 min drive

Getting around

  • Hakuba Station - 6 min drive

Frequently asked questions

Overall score and ratings

5.0

Exceptional

Rating 5 - Excellent. 2 out of 2 reviews
5 - Excellent 100%
Rating 4 - Good. 0 out of 2 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 2 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 2 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

5.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。
Stayed 3 nights in Aug 2019