マル島周辺のホテル

「My trip had a rocky start when I arrived. The management quickly remedied the issues that I encountered to make my trip enjoyable. The staff was very on point with the customer service recovery. I was moved to a great room with one of the most incredible view of the Hudson. They accommodate my spa treatment even during their renovation. I can’t wait to return back for another amazing experience. A minor issue was phone service was poor, but I was able to do WiFi calling.」

「Good hotel」

「The room was clean with a modern bathroom. The staff was helpful and courteous. Breakfast could be better. I was surprised it closed at 9:00am.」

「Comfortable room. Restaurant on site with limited menu. Not really user friendly as no menus or info available without specifically asking. WiFi very slow.」

「The room smells like cigarettes and the pillows are too smoochy. The pool wasn't working and the place needs an outdoor sitting for the guests」

「部屋は清潔、十分な広さ、収納の多さ。 キッチンは使用しなかったが大きな冷蔵庫、食器も揃っていた。朝食も美味しい。スタッフも丁寧にコミュニケーションしてくれた。」

「家族で滞在しましたが、プールの水もプールサイドも清潔でした。子供も満足できました。　エレベーターの中にも子供が好む仕掛けがあり喜んでいました！」

「フロントが超親切で、フロントのオジサン2人の人柄があまりにも素晴らしい！また、Albanyに行く機会があったら、100％泊まる。リッツカールトン以上のサービス！色々と融通をきかせてもらった。オジサン2人、本当にありがとうございました！」

「Bed had bed bugs, my arm, foot and elbow got badly bitten, room need deep clean. 」

「Blackout blind didn’t close all the way down, and no one came to look at it despite our request. Breakfast was very average. Gym was small.」

「Whole place stunk of cigar smoke」