Monterosa Vacations from ￥173,636

Clean room but dirty grout in bathroom and dirty bottom in the bath tub. Ran out of shower gel. Staff service very poor - hard to get a good morning out of them, nevermind a smile..... Scrambled eggs overcooked and luke warm, same for spinach, beans and carrots. All in all, 4 out of 10 from me - room for improvement, especially for the service.

Servers are excellent and very polite.

Liked the adjoining rooms but cleanliness was ok. Stains on the comforter so they should’ve replaced with new

Very happy with the staff and room was very nice.

Room was scantily appointed but linens , floor , bathroom were all clean. Breakfast was okay.. nothing special but they did do cappuccinos and had done hot eggs .. rest was cold cuts, pastries , yogurt and nuts. Would’ve appreciated some proper shampoo and conditioner, and nice lotion and a dryer that wasn’t stuck to the wall and you could barely get in front of the mirror to use. Also would’ve appreciated a comfortable chair. Also my room was in front of a construction zone so you had to keep the windows basically closed in the blinds shut otherwise the working guys looking at you the whole time the staff at the front desk were wonderful and the location was good. I would’ve definitely recommended that they give their clients a map of the area with the important things because I ask where to go to find grocery store and she told me the name of the store and I googled it searched it and I had to go pretty far to find it, and meanwhile there was one I found at the last day I was I was in this town like literally 10 minutes from my place way closer and she never told me and it was a different name they didn’t go by carrefour it went by Market, but didn’t show up on my map search and I ended up walking too far for five bottles of water way past the train downstairs upstairs it was crazy. That I was not appreciative. this hotel worked for what I needed to do. And I didn’t know better and i would stay somewhere else.