2/10 (非常に不満)
eve
家族旅行, 小さなお子様連れの家族旅行
2025 年 2 月 23 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Terrible and a scam! We were placed in a house that was not the one in the photos. It’s not even a question of a worn down condition of the same house the owner took the liberty to place my party including (3) children in one of two houses in the property with the shared pool and didn’t confess until the end of 1st night when I called her over to ask what was going on as the condition and the design were completely different. Of course full payment was completed and she told a bogus story that our hose had AC that worked; while the house we booked had issues. In reality the house we stayed in was run down, had 2 live wasps nests, low water pressure, no AC even though she claimed it did. It was so bad we took the risk of losing all our money and left after one night. This house is posted under (2) different names on Expedia including “Villakwetu” so the bad reviews are not visible to all..don’t be fooled. Having been traveling to the Kenyan coast for almost a decade and using Expedia for 20 years I am appalled the owner could get away with stealing the money and not being forced to verify the claims on VRBO. Buyers beware!
eve
2025 年 2 月に 3 泊滞在