Book a Shimba Hills National Reserve Resort

"A good place to relax, it was value for money for what you get compared to other places. Staff friendly and helpful. Lots of monkey life by the hotel and they are every entertaining to watch! "

"If you’re looking for a solid hotel in the middle of Mombasa Island, this one is a good choice and I’m glad I picked it. (If you’re looking for absolute peace and quiet, you probably shouldn’t be looking in the middle of town.) Staff were all very friendly and overly-helpful. The restaurant had entertainment both nights I was there. If you’re coming in on the SGR train, and transferring to the local train, this hotel is right near the train station in the middle of town (note: the SGR does not go to the middle of town - you have to transfer at the SGR terminus to the local train). Food was good, room worked well, hot water could take a few minutes in the shower. Be prepared for prayer calls in the early morning from nearby mosques (you can hear them pretty much everywhere in town) - if you’re not prepared for them, it can be a little bit of a shocking wake up. Bed was comfortable and sheets were clean - some of the pillows were really flat, others were decent. Towels were huge and soft! Overall, would I stay here again if in Mombasa? Yes. "

"The pool side was comfortable. The beach was on site perfectly. Everyone was welcoming. Room were clean. Bathrooms clean. Access to bathroom tissues, hand washing stations, hand towels. Staff was kind and friendly. Buffet always full and stacked. I would absolutely go back to this hotel. What an experience. "

"Very welcoming "

"The receptionist Vanessa and helper netty are super nice and helpful. They don’t tell you there is no a/c and you will be super hot!!!! Also 6 monkey escaped into my room and threw my stuff everywhere. The owners appear to be nice however they talked to other guest and not me, very weird. Wi-Fi went out for half the day. "

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"The staff here is amazing. The rooms are always immaculately clean everyday. When I go back in my room it smells amazing and looks amazing. Location is great if you want to get away from the hustle and bustle of life. It’s literally on a private island so no stores or anything is close by (about a 30/40 minute drive) and it’s extremely hard to get an uber because they uber drivers don’t want to go all the way to Chale. But the resort does have transportation for an extra fee so no worries. Overall an amazing experience, amazing people, amazing amenities. The drinks are so fresh. I’d visit again!"

"The only thing I did not like was the buffet service for breakfast. They could serve the hot drinks and keep the food warmer. They can come bring the bill versus you going to pay. Lots of wasted time sitting doing nothing when they can be serving. Other than that front desk was quick, polite. Waiters at poolside could be more attentive. Overall impressed for price and location. Would stay again "

"The resort is wonderfully located. Overall our stay was ok. The staff was not attentive to the small things. Large wait times for service at meals. The whole property could use some upgrades. We usually stay at the Sarova Whitesands. I think we will be headed back there next year. "