All was great, except day 3, the ice machine on my floor, went down. Found a working one on floor above, just a bit of a hassle. All employees very helpful and friendly
Laurie
2025 年 7 月に 4 泊滞在
6/10 (普通)
Julie
2025 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was relatively quiet for a weekend evening. The staff were all very friendly, but no one seemed to be monitoring the breakfast room. Most of the food was gone and there was no coffee, including in the lobby. Plenty of bars nearby, but not many places for a solo traveler to get a meal.
Julie
2025 年 7 月に 2 泊滞在
6/10 (普通)
Scott
家族旅行
2025 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス
i struggled with what they could have done. there was no, zero, toilet paper in the bathroom on the first floor hallway near the pool. i told i believe the manager there and she said someone starts in 5 minutes and will do the bathrooms. what? and couldn't the night time staff check toilet paper, etc? there was popcorn on the lobby floor one evening(caused from our group) and the next morning it wasn't vacuumed. night time staff could vacuum? front desk people are very kind and helpful. our room was clean, no problems there.
Scott
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Bo、Great Neck
家族旅行
2025 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice room and deco in the lobby.
Bo
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Heather
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property with a very friendly staff.
Heather
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Susan
家族旅行
2025 年 7 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the lodge look. All the wood and the fisherman and fish lights along the halls were nice. Definitely not a cookie cutter hotel. Our room had blinds rather curtains. It made the room look so much better and BIGGER cause they didn't have those "always too big for the window" curtains taking up all the room.
Susan
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Melissa
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is always friendly and helpful.
Melissa
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Laquadia
家族旅行
2025 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was upgraded without asking . I love the room
Laquadia
2025 年 7 月に 1 泊滞在
6/10 (普通)
David
カップルで旅行
2025 年 7 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Noisy rooms, could hear the person above us walking (stomping) around. We asked, and were moved to another room, but it had the same problem, just with slightly quieter people. The door arrangement is poor. People knocking out the door next to ours sounded like they were knocking on our door. When checking in we were not briefed on the time for breakfast and missed it in the morning. The shower head was good. There is no in-room safe to lock valuables. The bed was comfortable. The room was clean. The cooling/heating unit was very noisy. The staff responded right away to our request to move due to room noise.
David
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Deb、Mason City
カップルで旅行
2025 年 7 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very spacious rooms! Check in was very smooth and a helpful/ nice front desk person. Loved the fact that it is very wheelchair accessible!!
Deb
2025 年 7 月に 1 泊滞在
6/10 (普通)
Natalie
2025 年 7 月 4 日
No one was at the front desk to check us in when we arrived. We waited over 5 minutes before someone showed up. Our room had a coffee maker but no cups for coffee or to drink water out of. There was no hot water when I took a shower in the morning. The complimentary breakfast was luke warm at best. There were no coffee sleeves for the coffee cups so you could hardly hold onto the hot cup.
Natalie
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Toni
家族旅行
2025 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed for 2 nights during a convention and the place was as expected
Toni
2025 年 6 月に 2 泊滞在
6/10 (普通)
Shelly
家族旅行
2025 年 7 月 1 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Check in was great. Sarah was excellent and very accommodating. Room was good. Walkable to restaurants. The negative was the pool. It was so dirty, filters not working, no net or I would have started cleaning it myself. I also did not receive my VIP gift.
Shelly
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Patricia
家族旅行
2025 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We like the room. We enjoyed the pool area kids did too.. I love the hotel how clean it is and how nice it looks in the lobby, hallways, and rooms. The exercise room was good too. The dining and bar was great. We had a fantastic time.
Patricia
2025 年 6 月に 1 泊滞在
8/10 (良い)
Henry、Milwaukee
グループ旅行
2025 年 6 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Highlight of the trip would be the pool area
Henry
2025 年 6 月に 1 泊滞在
4/10 (不満)
Amanda
家族旅行, 小さなお子様連れの家族旅行
2025 年 6 月 29 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked the bunkbed extended king suite which came with 8 wristbands, bought 2 extra bands as it was our granddaughter’s birthday party, had all 10 kids in the pool and adults watching, there was NO other families in the pool area and we were told every person in the pool area needed to have a wristband. We weren’t allowed to purchase more therefore who was to supervise the kids? We had to get all the kids out of the pool and cram into the room. Very disappointing. Will not return. Will book at more family friendly hotels as this was our first stay at this one and will definitely be our last. Would not recommend.
Amanda
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Christine
小さなお子様連れの家族旅行
2025 年 6 月 29 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No AC very hot there was chocolate in the bed like it wasn't changed
Christine
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Amanda
2025 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The AC was broken and a fan was not available. The room was fine just very HOT.
Amanda
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Krista
2025 年 6 月 24 日
Krista
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Deb
家族旅行
2025 年 6 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
even though they were booked full, it was quiet and very accommodating.
Deb
2025 年 6 月に 1 泊滞在
6/10 (普通)
Kathleen
2025 年 6 月 22 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Kathleen
2025 年 6 月に 3 泊滞在
6/10 (普通)
Henry、Milwaukee
家族旅行, グループ旅行
2025 年 6 月 22 日
I was in town with my son for a baseball tournament. The hotel was about a 10 minute drive to the large complex .
There were a couple issues more with the cleanliness of the hotel and upkeep.
If you walked around the hotel It seemed clean, however, garbage cans for multiple days were loaded full of trash. It took a couple days for them to finally empty them.
The pool and hot tub were not clean at all. In the pool and the hot tub there was scum on the walls to the point where you could write your name in the scum on the side of the wall of the pool. When we arrived, there was a vape floating in the pool and cigarette butts on the ground outside of the pool.
The other issue was the ice machines multiple were not working right I was on the first floor and I had to go all the way to the fourth floor to find a working ice machine.
In all the staff was polite and accommodating just some cleanliness and maintenance issues. Not a bad place stay.