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"The rooms are larger than normal for a business hotel. It was clean but it really had a nice bathroom as normal for a Japanese hotel. 10/10 ( ͡o ᵕ ͡o )"

"Hotel located at convenient location from station and has extremely helpful staff. "

"Very clean property and convenient for trains"

"Well maintained. Very near to trains "

"very nice and helpful staff! good location!! "

"I'm surprised this was rated so highly on Expedia. The staff was excellent and tried their best with us not being able to speak Japanese. Cleaning staff were very good and replaced the sheets/towels every day on time. However, the hallways, elevator, and rooms were in unacceptable condition. Most of the carpets just need to be replaced in the hallways. The elevator just needs to be cleaned. The room's utilities work, but everything is yellowed from smoke and decay. There were burn holes in the curtains and the whole room smelled of smoke. I checked other hallways with some being worse and some better. "

"Staff was very friendly and accommodating. Clean. Five minute walk from Mito Station."

"Very friendly staff, great buffet breakfast (I still can’t believe the amount of choices and quality … such a great way to start the day). Double bed was big enough for me and my 12 year old. 5 min walk from train station and we had a view of the Sakura River. I am sure it would be beautiful in Spring! Spring cleaning staff were having lunch in the same dining hall where we have breakfast which is a lovely to see that management treat their staff as well as their guests. "