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"Nice. The place to visit."

"No tattoos allowed in the common Onsen. "

"This place a was very clean."

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly enjoyed the massage chairs, cold plunge and sauna. But the in room onsen bath was my favorite!"

"Since every room is its own little trailer there’s no need to worry about being loud or anything. Overall very cozy and the staff were friendly too."

"If you’re looking for a clean, safe and well maintained accommodation. This is it. The area around it doesn’t have much to offer during the evening. It’s in an expensive shopping area and a stores in close up early. It is close to the train station. I didn’t really enjoy it because it seems mostly functional as opposed to warm and welcoming, but it certainly was convenient."

"Nice, helpful staff. Nice room. Breakfast was okay"

"Was good especially in winter month where the snow covers the tree top. Dinner is good. Breakfast is just nice. Not too heavy. Nice place. Well maintained. Not overcrowded. Service is good. The bus shuttle service provided is a big plus. Thank you. "

"The property was very close to historical sites and a lot of sightseeing spots. And the view from the window had a nice view of the lake."