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"The staff were very friendly and let me park my bike in front of the hotel for free. The lobby was full of interesting furniture and instruments so it had a nice atmosphere. Unfortunately my room smelled like a barn. I live in a house with tatami so I am used to the smell of tatami, but the smell in this room was overpowering. The toilet was noisy for a long time after a flush because water pressure for the room was low and it took a long time to refill the tank. The sink was also only giving a trickle. The onsen facility was well kept though. "

"The room was clean, the staff was super friendly, restaurant buffet was great, ample parking."

"Extremely comfortable rooms with a great view over the water. Staff are very helpful and the Japanese breakfast is delicious with high quality ingredients. Its highly recommended for the Castle as well as the views. "

"A modern hotel with an emphasis on service. Clean and cosy room with separated, sink, toilet and bath areas. While it is rather remote, there is a 7-11 across the road and food options dotted around. The complimentary public bath (across the road) and the in-house bath and lounge area (with coffee and sweets) were one of the highlights of the hotel. The breakfast had a good spread."

"No tattoos allowed in the common Onsen. "

"This place a was very clean."

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly enjoyed the massage chairs, cold plunge and sauna. But the in room onsen bath was my favorite!"

"Since every room is its own little trailer there’s no need to worry about being loud or anything. Overall very cozy and the staff were friendly too."

"If you’re looking for a clean, safe and well maintained accommodation. This is it. The area around it doesn’t have much to offer during the evening. It’s in an expensive shopping area and a stores in close up early. It is close to the train station. I didn’t really enjoy it because it seems mostly functional as opposed to warm and welcoming, but it certainly was convenient."