「This hotel is located in Vallarte Norte, one of the best and safest areas in Guadalajara, close to many excellent restaurants. The decor is beautiful, the rooms are espacios and comfortable and the customer service is great, the staff is very polite and welcoming!」
"It's a shame that despite being a great hotel, there is a huge difference in the personal skills of the staff, with some being helpful and others clearly just not wanting to bother."