ミラノ ファミリー ワイナリー周辺のホテル

「Overall, I think this was one of the best options if not the best in the area. The café in the sister hotel was convenient but no room service / delivery available. Check-in ends in the evening and lockboxes are available to collect key cards when checking in later. Rooms are sepatated by swinging door to eliminate ambient noise from the lobby and restaurants. The hotel smelled clean but there were missed areas (hair throughout bathroom). The bed was immediately in front of the door which was...

「Bath shower didn't work. I could not take a bath 」

「Lovely site with stunning views from all rooms, and an enjoyable Penisula walk throughout the property. Dinner at the Coast Kitchen was also very nice. Our complaints were that water bottles were not refilled in the rooms, nor were dirty cups & glasses replaced. We ended up going out & buying a jug of water and having to reuse drinkware. There was also no coffee available to make in the room, and it wasn’t readily available in the main lodge outside of the hours of 6AM - 8AM. Our dislikes seem...

「半年前から2泊で予約していましたが、当日チェックインの際に、オーバーブッキングしていて部屋がないから、同じオーナーが経営する隣のBestWesternに宿泊するよう言われました。 私は、この旅で1番ヒールズバーグでの時間を楽しみにしており、かなりショックをうけ、ホテル側に抗議しました。でもフロントの女性からBestWesternの方が安く泊まれますよ。と。そしてウエルカムドリンクのテイスティングの白ワインを並々注いで、お腹オーナーだからと。私はBestWesternを否定しているのではなく、その対応の仕方にかなり怒りを感じました。ホテルの金額なんて予約時点でわかっていて、高い安いではなく、ゆったりとくつろぐために予約したのに、、と、悲しく辛い時間となりました。」

「部屋も綺麗で、敷地内にある葡萄畑が、部屋からも見渡せて、まさにSonomaに来た！という実感を感じられます。 残念ながら今回は旅程の都合上1泊しかできませんでしたが、余裕を持って連泊して過ごしたいホテルでした。 いつか、再訪したいと思います。」

「全体に人手不足の影響を感じました。清潔ではあるけれど、手入れは行き届いてはなかった。建築は最高で夢見て行きましたが、ちょっとだけガッカリしました。」

「I really liked stay at the Orchard because they had really nice staff there and the rooms were great. They had nice lighting, the room was clean and neat and everyone there was super nice especially the owner of the place. I would definitely recommend staying here for anyone and I would definitely stay there again!」

「N/A」

「We checked in late to our room, and discovered the sheets were never changed. There was food and sand in the bed. I’m 8.5 months pregnant and just wanted to lay down, so we cleaned everything and went to bed. Slept for about 2 hours and kept waking up grossed out by the entire situation. I messaged the property, and the reply was “apologies, we will review procedures with housekeeping”. Nothing about a comp or even a discount. Terrible Customer Service response.」

「The place is well maintained well appointed. I enjoyed my stay and will stay again!」

「Becky was amazing!」

「Loved this boutique hotel! It was so cute and convient to downtown Healdsburg. We loved having the hotel car take us into town for dinner. Our only complaint was that we didn’t have a window covering in our bathroom.」

「夜遅くの到着にも関わらず、丁寧に対応いただきました。清潔感があり、とても快適な滞在時間を過ごせました。また、海が目の前にあり波の音が心地よく聞こえます。夜は星がきれいです。電波は悪いですがたまには自然の中に浸るのも悪くないと思います。」

「は」

「We had a wonderful stay at this hotel! The room comfortable, and beautifully maintained. The staff was friendly, welcoming, and always ready to help. Everything was great, and we truly enjoyed our stay. We would definitely come back again and highly recommend this hotel!」