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"Clean and comfortable room. So glad I booked a room with castle view. We had the Superior Twin Room, 23m2. The view was just amazing! And we got to see the castle at different times of the day. The hotel offers welcome drinks. Not just standard drinks but hot chocolate, too! Thank you! The breakfast room also has view of the castle! So nice!! Buffet breakfast has standard items plus dishes using local ingredients (or famous local dishes?) For example, miso soup with pork and pumpkin, rice mixed with squid, Swiss roll with sweet potato, apple caramel cake and mochi with red bean. No other hotel we stayed in had these. Compliments to the chefs! On top of that, there was a Kyushu Food Festival on at the Fukuyama Castle grounds the weekend we were there. We got to experience that. So lucky. Joining in to do morning exercises before sunrise in front of the castle was another memorable experience!! "

"I really appreciated the hospitality of the staff, and the small touches like the ginger tea and jelly they leave for you in the room. I had a wide desk and comfortable chair, and a large twin bed with a very comfortable duvet. The bathroom has modern decor and the hairdryer is almost completely silent. My room faced the city so there was some noise from the traffic below but not too much."

"While the room was pretty basic, the staff was wonderful and the location lovely. The parks surrounding the hotel are magnificent. Being able to either walk 5 minutes to the airport or take the complimentary shuttle is so convenient!"

"Excellent customer service. Well run hotel."

"Staff was so nice and helpful"

"This location is right next to Saijo station - an excellent place to stay with quick access to Sakagura street to visit all of the sake breweries. My only complaint is there’s only one elevator for the whole hotel so for events like the Saijo Sake Matsuri it takes a long time to get to and from your room, and the breakfast area becomes very crowded. they do have a washer and dryer which I used twice very convenient very efficient. The coffee maker was broken for two of the three days I stayed so that was a bummer. I wish they could’ve given everyone ¥200 to go to the 7-Eleven for coffee or just brew it in the kitchen!"

"Nice hotel with great staff. Love that it was next to the train station and a 7/11. They have the best breakfast options for their morning buffet! "