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"Property was beautiful, large resort that never felt crowded, room were modern and spacious but could use a little TLC, staff were polite but not overly hospitable, minus a few who went over and above! Concierge service was very helpful in booking reservations, questions - shout out to Jose! He was AMAZING!! Food was okay, not spectacular, but too be expected at a resort. Lots of variety of restaurants to choose from. Beach is rough, but beautiful nevertheless! Also great for families! "

"This was such a great resort!! The staff was the most accommodating I have ever experienced!!"

"No"

"We only used the river pool since we had a “swim up” room. It’s more of a walk out to the river pool than a usual swim up, but it was good enough. The other pools were too crowded, loud, and not our scene at all. It was loud late into the night, and even with a fan and using 2 fan apps, we still did not get restful sleep. Spa was good, did feel rushed and herded through the pool area so that part was not relaxing. Excursions were good. Overall, pretty decent, but we won’t come back. "

"The name speaks for itself…. The resort is truly excellent. One of the very best all inclusives we have been to and that is saying a lot as we gone to many over the last 30 years. We were celebrating our wedding anniversary and they definitely made it special for us. We loved the layout of the resort, so much walkable space that was beautiful, and the botanical gardens were so nice to walk around every morning. "

"Kyle good"

"Viajé sola y sinceramente me sentí muy segura. Disfruté mucho mi viaje. Las facilidades del hotel y las atenciones del personal son excelentes."

"The staff was the best part they were super kind and helped us feel welcome. We traveled with a baby and she loved playing with the staff. They did confuse us about the upgrade to club status so make sure if they offer that you are clear on what it includes if you think it's worth it. We loved gusto which was the club status restaurant. It was like 340$ to upgrade our stay to club. They had a club specific pool that we loved but there was never any servers at that pool bar and they also didn't ever verify those members were club status which was kinda annoying we paid extra but it was never verified at the pool. The property was very clean. The room was clean per resort standards I'd say. I'm really particular about cleanliness so I do think the showers and bath tub could have been more clean. Also we had to ask for baby amenities and all of it didn't seem clean. I would recommend to bring a small bottle of distilled vinegar so you can descale the sterilizer machine that they provide. All of the stuff didn't seem clean which was stressful so I didn't use the bathtub and I also brought som cholorx wipes to wipe the high chair. BUTTTT it's amazing they even offer those things so just bring some cleaning supplies so you can feel good about using them. They always checked on us a million times so I loved that. Overall, it was a great stay. We drank only bottled water and washed my my babies stuff in bottle too but we still got stomach issues when we came back from the trip. "

"Un site accueillant, intime et où le personnel est avenant. Nous avons voyagé en famille, 6 personnes, et chacun a aimé son séjour. Les restaurants et même le buffet étaient délicieux. Une belle grande plage où on peut marcher, dans le calme. Nous y retournerons assurément!"