メルカート ビーチ周辺のホテル

"設備はいいがホスピタリティはかなり不満。 普段使うマリオット系のホテルと比較してかなり劣る。 チェックイン時間になっても部屋準備が出来ていないため、入札不可。 ドバイモールなど行くための通路の通過に必要なカードも渡さない。 荷物預けの連携も微妙。部屋用意できたらすぐ持って行くと言っておいてこちら催促してようやく対応して。 全員悪びれる様子もない。 いくらプールからの景色が良くても、こんな体験したら思い出も霞みます。 日本人・アジア人軽視なのかとすら恋人と話すレベル。 15万円払って不愉快な思いをしたくないのなら、慎重に検討すべきです。 2度と行きません。"

"스텝들이 모두 친절해서 머무르는 동안 너무 편하게 지냈습니다 셔틀버스가 있어서 두바이몰도 잘 다녀왔어요"

"部屋が綺麗で清潔感があり、スタッフも親切だった。"

"便利な場所"

"Perfect"

"メトロ駅から徒歩数分、ドバイモールも徒歩で行ける便利さが最高。部屋もよく清掃されて綺麗で快適。毎日一人１リットルほどの飲料水も用意され助かった。ビュッフェ朝食も豊富で美味しい。照明スイッチとソファの使い勝手が良くないが、それ以外は良かった。行動派の方々におすすめです。"

"Dear Hotel Management Team, I am writing to express my profound disappointment and serious concern regarding a fundamental amenity that was advertised as part of my accommodation at the Ville Hotel & Suites CITY WALK, but which is confirmed to be non-existent. I am currently a guest at your hotel, staying for six nights, and completed my three-day business trip on Sunday. My decision to book this specific property, both through Hotels.com and based on the hotel's own promotional materials, was heavily influenced by the advertised presence of a swimming pool. I specifically reserved the latter half of my stay (three days) for rest and relaxation, with the intention of utilizing this facility. Upon concluding my work commitments on Sunday and preparing to start my holiday, I was informed by hotel staff that the hotel does not possess a swimming pool. This direct contradiction of advertised features—a key selling point—constitutes a clear misrepresentation of the product being sold. The sudden removal of a primary recreational amenity has severely undermined the quality of my planned holiday experience and directly contradicts the expectations set by your property's marketing. This is not a case of a temporary closure, but a complete absence of an advertised feature. Please make sure to contact the property before staying to make sure the location provides all the services the advertising. "

"友達と宿泊したのに、ビ-チバ-クが１つでした。前も、リクエストしていたのに残念です。"