Aparthotel

Comfort Apartments Box Hill

Property class: 4

Choose dates to view prices

Comfort Apartments Box Hill provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is ￥14,077
￥15,485 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room

  • Sleeps 2

View all photos for Studio (Apartment)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Studio (Apartment)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, Non Smoking

A modern hotel room with a large bed, a bedside table with a lamp, a glass partition wall, and a view of the outdoors.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio (Apartment)

A neatly made bed with white bedding and striped pillows, a rolled towel, and a red abstract painting on the wall.

Studio (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Accessible (Apartment)

A hotel room with a bed, a red armchair, a nightstand, and a wall-mounted air conditioner.

Studio, Accessible (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Courtyard Area (Apartment)

A hotel room with a bed, a red armchair, a nightstand, and a wall-mounted air conditioner.

Studio, Courtyard Area (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Apartment)

A hotel room with a bed, a red armchair, a nightstand, and a wall-mounted air conditioner.

Executive Studio (Apartment)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms (1 Bathroom)

A modern hotel room with a large bed, bedside tables, a desk, and a view of the outside.

Apartment, 2 Bedrooms (1 Bathroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Located in Box Hill, a neighborhood in Melbourne, Comfort Apartments Box Hill is in a shopping district and near a metro station. Melbourne Cricket Ground and Melbourne Central are notable landmarks, and the area's natural beauty can be seen at Dandenong Ranges National Park and St Kilda Beach. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
3128, VIC, Box Hill, 1 Elland Ave

What's nearby

  • A circular metal framework with a brick building at its base.
    Melbourne Central
    24 min drive - 23.1 km
  • Box Hill Central
    5 min walk - 0.5 km
  • Box Hill Town Hall
    5 min walk - 0.5 km
  • Epworth Eastern
    7 min walk - 0.6 km
  • Box Hill Institute
    14 min walk - 1.2 km

Getting around

  • Box Hill Station
    6 min walk
  • Dandenong Station
    26 min drive
  • Melbourne, VIC (MEB-Essendon)
    36 min drive

Restaurants

  • Box Hill Central Foodcourt
    5 min walk
  • Phoenix Kitchen 潮粤酒楼
    5 min walk
  • Kitchen Republik 大食代
    4 min walk
  • Tang 弄唐
    1 min walk
  • Grain Asian Cafe 大排檔
    4 min walk

About this property

Comfort Apartments Box Hill

  • Upscale aparthotel located in Box Hill
  • Comfort Apartments Box Hill provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • Other perks at this aparthotel include:
    • Self parking (surcharge), tour/ticket assistance, and multilingual staff
    • An elevator, free newspapers, and luggage storage
    • Smoke-free premises
  • Room features
  • All 53 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Tempur-Pedic beds and cribs/infant beds (surcharge)
    • Rainfall showers, free toiletries, and hair dryers
    • Kitchens, refrigerators, and dishwashers

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 53 units
  • 8 floors
  • Built in 2016
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Early check-in subject to availability

Early check-in fee: AUD 30

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 25 per day

Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Comfort Apartments Box Hill pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Apartments Box Hill?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Comfort Apartments Box Hill on Sep 28, 2026 start from ￥14,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Comfort Apartments Box Hill?

Check-in start time: 2 PM; Check-in end time: 9 PM. Early check-in is available for a fee of AUD 30 (subject to availability).

What time is check-out at Comfort Apartments Box Hill?

Check-out is at 10 AM. Late check-out is available for AUD 30 (subject to availability).

Where is Comfort Apartments Box Hill located?

Located in Box Hill, this aparthotel is 0.3 mi (0.5 km) from Box Hill Hospital and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and St Vincent's Private Hospital are also within 6 mi (10 km). Box Hill Station is 6 minutes by foot and Laburnum Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Apartments Box Hill Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 103 out of 322 reviews
Rating 8 - Good. 119 out of 322 reviews
Rating 6 - Okay. 59 out of 322 reviews
Rating 4 - Poor. 28 out of 322 reviews
Rating 2 - Terrible. 13 out of 322 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great friendly staff, looking forward to my next stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
I stayed here for a couple of nights and had a pleasant experience. I especially want to thank Vivian, who promptly helped me with an issue in the bathroom and was very kind and helpful. I really appreciated her quick assistance and excellent customer service. Thank you!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Yes the room was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
It was a comfortable stay - and the area is convenient.
Stayed 13 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was comfortable and clean and close to where we needed to be. Friendly, helpful staff.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Cleanliness
Staff were friendly and we arrived super late but they were there to help us check in
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Close to shops and transport to get into the city. Got a free upto a balcony room. Good secure undercover parking
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great place to stay

If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful, room was clean and reception lady was very helpful
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good location and heating and air con in good working condition
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great place to stay

Clean motel, very friendly receptionist Great location- close to hospital, rsl,park Plenty room to move, lock up garage The only complaint need an airconditioner facing bedroom apart from that GREAT
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room Customer Service very good
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Reception staff was very professional
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great location close to shops and public transport staff very helpful, the do have undercover carport, but my 4x4 is to high for it. There is some street parking
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
Liked the warming air conditioning !
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Communication, listing accuracy
The Comfort Apartments are not somewhere I would rush back to. The room was a good size, the bathroom had a good pressure on the shower, the kitchen facilities basic, no glasses. No balcony as such, you could not sit out, only room for the air con unit. The skirting in the apartment was unclean, the carpet fraying in one area. The bed was not comfortable. The upside, it's close to the shopping centre and transport. Was actually quite disappointed.🙁
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Communication
Property is very dated compared to the photos online. Conveniently located.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Check-in, communication
The room was compact but did have mostly what we needed. Cleanliness and maintenance needs more attention. Blind in lounge area had something spilled all over it, the bathroom floor wasn’t vacuumed behind the door as there was hair on the floor. Room was quite dusty in some areas, skirting boards, floor beside couch. Hairdryer was damaged and would only turn off at power point. It also had burn marks/melted a bit. Lamps in both bedrooms were damaged but did work. The exhaust fan and light above hot plate didn’t work and was extremely greasy. For a 2 bedroom apartment with no or weekly servicing (we only stayed 4 nights), the supplies were very limited - 1 x 3cm piece of scourer for dishes, a tiny dish washing detergent that didn’t really clean the dishes, I sachet of dishwasher detergent etc. It was a great location as it was only a short walk to the tram stop, easy access from paid car park to building and it was quiet.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness

Not as expected

Hard to find, neglected entrance and access areas, it's less than inviting. Bathroom was grimy and needs a through clean. Need comfy.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Good location, walking distance to shopping and eateries. Apartment is little old but ok. Toilet basin have stains, 1 of pillowcases have stains too. I called to arrange after hours check in. Staffs said will msg me details but never received. After hours contact was on front door though. Toiletries and towels are provided. Overall experiences is good.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, communication
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly. The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A great place to stay for a week.
Stayed 5 nights in Aug 2026