2/10 (非常に不満)
Charles
カップルで旅行
2025 年 8 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our first room had a distinctive cat smell. We asked for another room and the front desk staff was visibly irritated by our request. Also indicated it was their last room so we couldn't move again if there was something wrong with the 2nd room.
The 2nd room was not clean. Our feet were black after walking around 10 minutes. Mold on the wall where it looked like they fixed a plumbing leak. There was a spot of bird poop on the air conditioner. Perhaps a window was left open to air out while doing repairs. Towels were stained. New lamp shades still had the plastic on them - a fire hazard. The shower curtain was too short for the tub and the pole angles upwards, so the curtain fell to the middle each time it was adjusted. The was a lake of water on the floor after the shower.
Breakfast was extremely limited. No protein offered. No napkins. A long line for the one waffle maker.
The front desk also gave our room number out to someone who was not a hotel guest. They did not call our room first to see if it was okay. A safety issue. Another safety issue was the hallway door. It had a sign that said it was locked all the time and you had to use your key card. It was always unlocked.
We haven't been disappointed by Super 8 or Wyndam in the past. We were not looking for fancy, just a place to sleep. But this location was dirty and had unsafe conditions. We were in town visiting family. We will not stay there again and we will tell our family to have other guests stay elsewhere.
Charles
2025 年 8 月に 1 泊滞在
