"The hotel was nice, modern and the pool, restaurants and bars are pretty good. Entertainment staff worked hard, as do the housekeeping staff, good variety of food and drinks.
There seems to be a lack of toilets though... for either of the pools, Breeze bar or Pala Santo restaurant, you need to go into the hotel itself and there is one set of toilets for the entire downstairs area, day and night."
"The hotel was nice, modern and the pool, restaurants and bars are pretty good. Entertainment staff worked hard, as do the housekeeping staff, good variety of food and drinks.
There seems to be a lack of toilets though... for either of the pools, Breeze bar or Pala Santo restaurant, you need to go into the hotel itself and there is one set of toilets for the entire downstairs area, day and night."
"Room was good, junior suite had added bonus of sun loungers on the balcony.
Lunch was generally best meal of day, breakfast ok, but evening meals seemed a bit poorer as per other comments. That said, we always found something to eat and never left hungry."
"Room was good, junior suite had added bonus of sun loungers on the balcony.
Lunch was generally best meal of day, breakfast ok, but evening meals seemed a bit poorer as per other comments. That said, we always found something to eat and never left hungry."
"Room very spacious comfty bed nice beach view large balcony. Big plus for kitchen amenities like fridge. Lovely staff and hotel situated at beautiful place."
"Room very spacious comfty bed nice beach view large balcony. Big plus for kitchen amenities like fridge. Lovely staff and hotel situated at beautiful place."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
From the moment we entered we were greeted with a friendly smile and a willingness to help. The facility was exceptionally clean with wonderful amenities.
I loved beginning each day seated alongside a lovely pool area not far from a beautiful beach. Our room was clean and the hallways were quiet.
We loved our stay at Hotel Lava Beach.
From the moment we entered we were greeted with a friendly smile and a willingness to help. The facility was exceptionally clean with wonderful amenities.
I loved beginning each day seated alongside a lovely pool area not far from a beautiful beach. Our room was clean and the hallways were quiet.
We loved our stay at Hotel Lava Beach.
Aqua Suites was an amazing place to stay. The decor was beautiful. The bathrooms were luxurious. There were always plenty of towels including ones for the beach, and soap products. The beds were soft and the pillows firm. Everything was clean. The pool was beautiful and crystal clear, never crowded. The breakfast has a wide variety of delicious fruit and really fresh pastries. The croissants were to die for. And they come to the table to ask you what hot food you want. I ordered an egg sandwich...
Aqua Suites was an amazing place to stay. The decor was beautiful. The bathrooms were luxurious. There were always plenty of towels including ones for the beach, and soap products. The beds were soft and the pillows firm. Everything was clean. The pool was beautiful and crystal clear, never crowded. The breakfast has a wide variety of delicious fruit and really fresh pastries. The croissants were to die for. And they come to the table to ask you what hot food you want. I ordered an egg sandwich...
Amazing hotel, location and service. The staff was excellent! Would come back any day. Loved the beach, the room, breakfast was delicious. The decor was exquisite!
Amazing hotel, location and service. The staff was excellent! Would come back any day. Loved the beach, the room, breakfast was delicious. The decor was exquisite!
The beach was visible, with ocean views from the upper pool. The staff was extremely welcoming and accommodating upon arrival, departure, and throughout the process. Juan was there to assist us with our luggage & offered up support with a smile. Arrecio (?) Arsenio worked the front desk, always smiling and ready to help at a moment's notice. I was inquiring how to purchase their wonderful-smelling lotion, shampoo & conditioner on our way out. These gents made it happen at the drop of a hat;...
The beach was visible, with ocean views from the upper pool. The staff was extremely welcoming and accommodating upon arrival, departure, and throughout the process. Juan was there to assist us with our luggage & offered up support with a smile. Arrecio (?) Arsenio worked the front desk, always smiling and ready to help at a moment's notice. I was inquiring how to purchase their wonderful-smelling lotion, shampoo & conditioner on our way out. These gents made it happen at the drop of a hat;...
Rebecca
Reviewed October 15, 2025Reviewed October 15, 2025
This is a Lovely hotel with really friendly & helpful staff. You can pay a deposit & have beach towels for the duration of your stay, there are ample comfortable sun loungers, a lovely pool & jacuzzi. Once you leave the hotel, you are straight onto the beach, perfect for a quick swim in the sea or beautiful stroll. Breakfast was very good & available until 10.30 each morning. I would highly recommend this hotel & look forward to going back.
This is a Lovely hotel with really friendly & helpful staff. You can pay a deposit & have beach towels for the duration of your stay, there are ample comfortable sun loungers, a lovely pool & jacuzzi. Once you leave the hotel, you are straight onto the beach, perfect for a quick swim in the sea or beautiful stroll. Breakfast was very good & available until 10.30 each morning. I would highly recommend this hotel & look forward to going back.
This was the second year in row that I stayed at the XQ El Palacete. I travel a lot for business and leisure and I believe this is one of the best hotels in Europe. The reception staff was friendly, helpful, and welcoming. The chefs and dining room staff were first class. The food was excellent. The room was spacious, clean, and comfortable. The view from the balcony was spectacular. When I go to the Canary Islands, this is the only hotel where I will stay. I'm already looking forward to...
This was the second year in row that I stayed at the XQ El Palacete. I travel a lot for business and leisure and I believe this is one of the best hotels in Europe. The reception staff was friendly, helpful, and welcoming. The chefs and dining room staff were first class. The food was excellent. The room was spacious, clean, and comfortable. The view from the balcony was spectacular. When I go to the Canary Islands, this is the only hotel where I will stay. I'm already looking forward to...
This is an excellent facility, so close to lots of amenities and the beach, staff so friendly and helpful.
Also this is a very quiet facility every resident we meet was so pleasant.
Room had great Wi-Fi and television was available, cleanliness was 110%.
Not a single complaint.
This is an excellent facility, so close to lots of amenities and the beach, staff so friendly and helpful.
Also this is a very quiet facility every resident we meet was so pleasant.
Room had great Wi-Fi and television was available, cleanliness was 110%.
Not a single complaint.
Paul
Reviewed October 13, 2018Reviewed October 13, 2018
Wir bevorzugen normalerweise kleine Hotels, aber dieses grössere Hotel hat uns trotzdem sehr positiv überrascht. Die Atmosphäre war trotz der vielen Zimmer angenehm.
Das Essen in Buffetform war sehr lecker, stets frisch und wurde laufend aufgefüllt. Besonders das Frühstück war unglaublich reichhaltig.
Das Personal war sehr zuvorkommend und freundlich. Die Zimmer waren sauber und angenehm.
Die Promenade ist sehr schön, und Playa Blancs ist bequem zu Fuss erreichbar.
Sehr zu empfehlen.
Wir bevorzugen normalerweise kleine Hotels, aber dieses grössere Hotel hat uns trotzdem sehr positiv überrascht. Die Atmosphäre war trotz der vielen Zimmer angenehm.
Das Essen in Buffetform war sehr lecker, stets frisch und wurde laufend aufgefüllt. Besonders das Frühstück war unglaublich reichhaltig.
Das Personal war sehr zuvorkommend und freundlich. Die Zimmer waren sauber und angenehm.
Die Promenade ist sehr schön, und Playa Blancs ist bequem zu Fuss erreichbar.
Sehr zu empfehlen.
Great hotel, amazing room with a fantastic seaview. Good quality half board buffet. Excellent pools and pool bars. Great staff.
The one let down was the tired old rule of long trousera for men in the restaurant. This really has to change, totally outdated. I understand why the rule was originally put in place (to keep up dress standards). The truth is now though that mamy men were in there wearing ill fitting, untidy jeans and even tracksuit bottoms with old trainers or flip flops. Whilst...
Great hotel, amazing room with a fantastic seaview. Good quality half board buffet. Excellent pools and pool bars. Great staff.
The one let down was the tired old rule of long trousera for men in the restaurant. This really has to change, totally outdated. I understand why the rule was originally put in place (to keep up dress standards). The truth is now though that mamy men were in there wearing ill fitting, untidy jeans and even tracksuit bottoms with old trainers or flip flops. Whilst...
Wonderful customer service! The staff were very kind and friendly!!! We took our little furbaby, but the only thing we didn't like is that we couldn't eat in the open area restaurants because of our small furbaby! Which I find it a little bit ridiculous!
Wonderful customer service! The staff were very kind and friendly!!! We took our little furbaby, but the only thing we didn't like is that we couldn't eat in the open area restaurants because of our small furbaby! Which I find it a little bit ridiculous!
Luis
Reviewed February 13, 2022Reviewed February 13, 2022