Find hotels near Massena Museum, Massena from ￥16,385

"Staff was nice, but seemed very overwhelmed. We checked in late (around 9pm) and our room still wasn't completely ready. One staff member ran up to finish it while we checked in. The stairs in the lobby needed to be vacuumed badly. In our room, we had 1 towel and one hand towel. For 4 people. Had to call and request more. The plug next to the sink did not work for our regular plugged hot iron. Also when looking for the wifi info, the drawer it was in next to the beds had mouse poop in it. Lastly when I turned on the shower, the water ran orange for about a min before turning clear. For a quick stay it was tolerable, we didn't have much of a choicebut not worth the price. "

"Staff was friendly. Room was very loud with being across from the pool"

"Heat didnt work except in the bathroom. The security doors outside werent very secure could pull them open. Very sketchy vibes. The front desk seemed out of it or on something. "

"Wonderful little cabin. The house is amenity-packed and both comfortable and cozy. We loved staying here and would highly recommend it. "

"Room was clean and comfortable. Kathy was fantastic. Very kind, competent, and considerate. She made the stay very easy."

"Very nice cabin, secluded but within close driving distance of town. House was very clean and had everything we needed "

"Clean Room"

"We came up from Buffalo for a fishing trip. We stayed three nights. Perfect little house! The host is amazing and accommodating. Zero complaints! Highly recommend. We plan on coming up here several times a year in the winters for years to come as long as it's still available! "

"clean room friendly staff"