Find hotels in Massena, NY from ￥11,523

"excellent "

"Clean, but HEAVY smell of cleaning fluids, and I’m not usually sensitive about odors. Breakfast area has ONE table, an odd odor, and was VERY minimal with prepackaged danish, communal pack of cream cheese to serve from, no peanut butter, really cheap package of white bread and really cheap white bagels. "

"Very nice room. Pleasant staff. Great location for our stay"

"Ran out of hot water when filling the spa up.. and then we had no hot water in the morning to shower "

"Clean bed and the shower worked…."

"Room was okay. Wi-Fi was spotty- my computer kept disconnecting, and as the TV uses wi-fi to watch, watching was pointless. Sheets were stained; blankets were stained- so sleeping there was a bit gross. The desk personnel were nice, but in the morning to check out it did take a few minutes to get anyone to the desk. "

"Parking seemed safe. The hotel was close to the university that I was visiting."

"Staff was very friendly. "

"The so location is beautiful. The door every keypads being programmed to the last 4 of your phone number is very convenient. I liked the heated tile floor in my bathroom and the bed was comfy. Breakfast is very basic, the shades and curtains in my room let in a lot of light and bring near the entryway meant I heard everything. Not what I expect for $200+ for a night."