「Water leaking from Ac upon checking into the room.
Constant smell from bathroom.
Broken bathroom door handle.
Electricity went off on the last night . No water in bathroom afterwards - rude, unhelpful and unprofessional staff」
「We had fantastic experience at this hotel. Except our breakfast interaction with locals ruined that experience.
I waited in line to order my omelette. Just as it was ready, a Saudi kid walked up—who hadn’t been waiting or anywhere in sight—and the local chef handed my food directly to him. When I asked the chef why he did that, he offered no explanation and didn't even apologize; he just started making another one. His nonchalant reaction made it clear that this is norm here. I was furious and...
「Luxury. Best stay taking into consideration all the previous Makkah hotels I’ve stayed in. Truly 5* spacious convenient modern great location food service lifts. Reasonable stay and price out of busy season」