I dont recommend this hotel for many reasons and unhappy experience, I never dislike a hotel like this one , I lived many hotels around the world
1. I don't really like the staff there completely, they are arrogant, create bad experince to my trip , both the reception staff and especially the supervisor siting inside the room,
2. No AC in hot summer for all the rooms as the staff mentioned, i re-requested a fan more, NEVER come, how deluxe it is, when you are sweating inside my small room
3. I choose and pay a “more” expensive and deluxe room when i make my booking, however the room is indeed so tiny
4. The staff is not helpful even i keep asking, I asked about the activities and she give me a map and tell me where i am and my room is. I missed some good activiy
5. Request me to pay for an extra bed, which I dont want to!
I choose to believe a more expensive and bigger one room can have three people, i book this online with three “heads” on the website to make sure the room space sufficient,
why the room is so small, I choose a more deluxe version with three heads on website, , want to spend my happy vacation with my love and one small kids, they asked why I didnt notice them about my “two” kids, and ask me to pay extra immediately in fact I have one kid only, I dont really like to pay extra, I wish they could refund me if they read it. However, they ask me to pay immediately, and demand my credit card for their hotel. :( so bad!
