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Oriente Palace Apartments

3.0 star property
Hotel with a 24-hour front desk, steps from Royal Palace of Madrid

Choose dates to view prices

Oriente Palace Apartments puts guests in the heart of the city near Plaza Mayor. The property offers WiFi connectivity throughout, with a 24-hour front desk staffed by multilingual team members who provide tour assistance to help visitors explore the surroundings.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is ￥57,271
￥62,998 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room, Balcony

Premium bedding, in-room safe, individually decorated

Deluxe Double Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, individually decorated

Apartment

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, in-room safe, individually decorated

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment | Premium bedding, in-room safe, individually decorated

Superior Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, City View

Twin Room, City View | Premium bedding, in-room safe, individually decorated

Twin Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, City View

Premium bedding, in-room safe, individually decorated

Studio, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
28013, madrid, Madrid, Calle Lepanto 6

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • Gran Via - 6 min walk - 0.6 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Puerta del Sol - 9 min walk - 0.8 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Café de Oriente - ‬1 min walk
  • ‪La Paradita Tapas Bar - ‬1 min walk
  • ‪Café de los Austrias - ‬4 min walk
  • ‪La Lonja del Mar - ‬1 min walk
  • ‪La Botillería del Café de Oriente - ‬1 min walk

About this property

Oriente Palace Apartments

Hotel near Royal Palace of Madrid
A short walk from Plaza Mayor and Puerta del Sol, Oriente Palace Apartments has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), multilingual staff, and a front-desk safe
  • Tour/ticket assistance, a 24-hour front desk, and an elevator
  • Luggage storage and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 32 per day)

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between December 23 and December 25.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 32.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Frequently asked questions

Is Oriente Palace Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Oriente Palace Apartments?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Oriente Palace Apartments on Nov 20, 2025 start from ￥57,271, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 32.00 per day.

What time is check-in at Oriente Palace Apartments?

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM. Late check-in is available during limited hours.

What time is check-out at Oriente Palace Apartments?

Check-out is at noon.

Where is Oriente Palace Apartments located?

Located in Madrid Centro, this hotel is steps from Plaza de España - Princesa and Royal Palace of Madrid. Gran Via and Plaza Mayor are also within 10 minutes. Opera Station is only a 3-minute walk and Santo Domingo Station is 8 minutes.

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Reviews

Oriente Palace Apartments Reviews

9.4

Exceptional

9.4

Cleanliness

10

Location

9.4

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 89 reviews
Rating 8 - Good. 15 out of 89 reviews
Rating 6 - Okay. 4 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…centrally located.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful and friendly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Amazing location in the center of most attractions!
Stayed 3 nights in May 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th birthday trip

Good central location. Large apartment with kitchen. Good views
Stayed 3 nights in Jan 2025

8/10 Good

Tatianna

Liked: Property conditions & facilities
The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location.
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property across from Palace. There are many many eatery’s close.
Stayed 3 nights in Apr 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace.
Stayed 4 nights in Mar 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful.
Stayed 2 nights in Feb 2023

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid in 48 hours

Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well!
Stayed 2 nights in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in beautiful hotel room

A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Madrid

Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful!
Stayed 5 nights in Feb 2024

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great staff
Stayed 1 night in Jun 2018

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, property conditions & facilities
I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future.

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they don’t have laundry service but just 5 minutes walk there’s a laundromat close to the hotel. The staff is so friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Nathan

Liked: Staff & service
Large apartment and excellent location. The apartment didn’t have a dishwasher but did have a clothes washer. Didn’t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy.
Stayed 6 nights in Oct 2024

10/10 Excellent

MarieAndree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très très bel hôtel, en plein centre-ville Accueil chaleureux et serviable Recommandons fortement
Stayed 1 night in Apr 2025

6/10 Okay

Iris D

Disliked: Cleanliness, property conditions & facilities

Decepción por la caída en la calidad

Mi experiencia con este hotel fue decepcionante. La primera vez que me hospedé, estaba mejor cuidado y era más interesante, aunque la atención siempre dejó mucho que desear. En aquella ocasión, justificaron la falta de servicio de equipaje diciendo que el hotel era familiar y durante la Navidad cerraban todo, sin ofrecer un lugar para guardar las pertenencias; los huéspedes simplemente tenían que salir. No sé si esa política cambió, pero la recepción sigue siendo extremadamente fría. Además, el suelo hace un ruido insoportable al caminar. Si no estás en el último piso, probablemente te molestará mucho el sonido fuerte y constante de las personas caminando. No es culpa de los otros huéspedes: las tablas realmente crujen demasiado. En la habitación, la ducha tenía un ligero olor a alcantarilla, y el desagüe estaba obstruido. El colchón es excelente, pero las almohadas son terribles. Las toallas son mediocres, nada destacable. Otro problema fue la llave que proporcionan para entrar al hotel por la noche, cuando no hay recepción. Simplemente no abría la puerta, y solo logramos entrar porque llegaron otros clientes con una llave que sí funcionaba. Al día siguiente, la recepción informó que hay un “truco” para abrirla, pero no explicaron cuál. Por otro lado, el hotel ofrece un servicio de taxi al aeropuerto por 33€, lo cual es práctico y más barato que Uber. La ubicación también es excelente. Sin embargo, dada la caída en la calidad, no tengo intención de hospedarme nuevamente
Stayed 1 night in Nov 2024

8/10 Good

Issy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo!

La entrada te decepciona un poco muy chica la puerta como cada, pero el hotel es muy bueno, excelente te ubicación, sin ruido, personal amable, camas cómodas.. si lo recomiendo.. ubicación perfecta!
Stayed 5 nights in May 2024

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bueno
Stayed 1 night in Feb 2024

4/10 Poor

Juan Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Noisy
Stayed 2 nights in Oct 2022

2/10 Terrible

Nana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Si vous aimez les puces et l'urine...

Hotel déplorable ! Fuyez! Derrière les apparences chics se cache une belle arnaque! L'annonce parlait d'un parking, mais il n'y en a pas! Chambre sans insonorisation, on entend les pas, les rires, et bien d'autres choses encore. Notre entrée n'est pas celle des artistes mais plutôt celle de service! La grande porte sur la place est sans doute réservée aux notables... Quant a nous, nous avons eu droit à la porte dérobée sur la rue adjacente avec 3 clés, un sacré tour de main pour l'ouvrir, et beaucoup de patience! Une fois passée cette première épreuve, pas de réception, pas de cafétéria dans notre partie de l'hôtel. Une chambre jolie en apparence , qui cache un personnel malhonnête, et des équipements vetustes... Le paumeau de douche plein de calcaire éclabousse tout, le portant ne tient pas, les wc sentent, la douche vous offre la possibilité de savoir de quelle couleur sont les cheveux des clients précédents (si ce sont bien des cheveux), et sans doute ceux encore avant! Tout comme le lit d'ailleurs! Il est petit et dur comme du béton, et vous trouverez un peu de compagnie dedans, plutôt cool si vous aimez les puces! Le plafond fui et ponctue vos nuits de "plocs plocs", mais rassurez-vous, si vous comptiez faire une reclamation au personnel apres tout ca, parce que c'est litteralement la goutte de trop, il fera mine de vouloir vous aider, avant de vous répondre : "there's nothing i can do for you!" Voila voila! Bon sejour a Madrid, fuyez cet hotel!
Stayed 1 night in Jul 2020

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not opn

This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.
Stayed 3 nights in May 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, amazing location

My wife and I really enjoyed the Apartment and the staff were very accommodating. We found the apartment very spacious get everything we needed. The staff were very helpful and the location is amazing. Would highly recommend staying there
Stayed 4 nights in Feb 2020

10/10 Excellent

inyeya, seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatiful apartment and perfect location. I love it.
Stayed 2 nights in Feb 2020