Located in Madrid Centro, a neighborhood in Madrid, Hotel Sterling is near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
28015, Madrid, Calle San Bernardo 29-31
What's nearby
Gran Via
2 min walk - 0.2 km
Lope de Vega Theatre
2 min walk - 0.2 km
Plaza de Callao
5 min walk - 0.5 km
Puerta del Sol
8 min walk - 0.7 km
Plaza Mayor
10 min walk - 0.9 km
Getting around
Santo Domingo Station
3 min walk
Madrid Principe Pio Station
17 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD)
31 min drive
Restaurants
Mesón El Jamón
3 min walk
El Pez Gato
2 min walk
Museo del Jamón
3 min walk
Jamón 55
2 min walk
Steakburger
2 min walk
About this property
Hotel Sterling
Hotel near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Sterling provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
Cooked-to-order breakfast (surcharge), babysitting (surcharge), and multilingual staff
A ballroom, meeting rooms, and tour/ticket assistance
Luggage storage, an elevator, and smoke-free premises
Guest reviews speak highly of the helpful staff
Room features
All 69 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with shower/tub combinations and hair dryers
Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 13 per person
Family friendly
Babysitting (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
More
Ballroom
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
26-inch LED TV with satellite channels
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately EUR 13 per person
Nearby parking fee: EUR 33 per day(984 ft away; open 24 hours)
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Frequently asked questions
Is Hotel Sterling pet-friendly?
Yes, Hotel Sterling allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Hotel Sterling?
As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Sterling on Aug 25, 2026 start from ¥17,472, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Sterling?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Sterling?
Check-out is at 11:30 AM.
Where is Hotel Sterling located?
Located in Madrid Centro, this hotel is steps from Lope de Vega Theatre and Gran Via. Puerta del Sol and Plaza Mayor are also within 15 minutes. Santo Domingo Station and Plaza de Espana Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.