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Dear Hotel Madrid

4.0 star property
Step into the vibrant heart of Madrid where city charm meets stylish comfort.

Choose dates to view prices

At Dear Hotel Madrid, immerse yourself in a boutique experience with rooftop views and an international cuisine restaurant. Relax by the poolside bar or swim-up bar, and enjoy WiFi throughout your stay. The hotel's location near Royal Palace of Madrid and Plaza Mayor is just one reason guests rave about this upscale retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
The current price is ￥23,545
￥25,899 total
includes taxes & fees
Feb 8 - Feb 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(64 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
Memory foam bed
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, City View (High floor)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Memory foam bed
Egyptian cotton linens
Down duvet
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, down comforters

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite, City View (High floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Separate bedroom
Down duvet
Memory foam bed
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
Memory foam bed
  • City view
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
Memory foam bed
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Terrace

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Down duvet
Memory foam bed
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located near a boardwalk/promenade, Dear Hotel Madrid is in Madrid Centro neighborhood and is connected to a shopping center. Plaza de España - Princesa and Royal Palace of Madrid are notable landmarks and Madrid Zoo Aquarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Spend some time exploring the area's activities, including Segway tours. Visit our Madrid travel guide
Map
28013, Madrid, Gran Via 80

What's nearby

  • Plaza de Espana featuring a square or plaza, outdoor art and a monument
    Plaza de España - Princesa
    1 min walk - 0.1 km
  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    1 min walk - 0.1 km
  • Royal Palace of Madrid
    Royal Palace of Madrid
    10 min walk - 0.9 km
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    11 min walk - 1.0 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    13 min walk - 1.1 km

Getting around

  • Plaza de Espana Station
    1 min walk
  • Madrid Principe Pio Station
    13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    24 min drive

Restaurants

  • 360° Rooftop Bar
    1 min walk
  • Starbucks
    1 min walk
  • VIPS Plaza de España
    1 min walk
  • Ginkgo Restaurant & Sky Bar
    1 min walk
  • Taberna Rincón de Reyes
    1 min walk

About this property

Dear Hotel Madrid

Upscale boutique hotel near Plaza de España - Princesa
Located close to Royal Palace of Madrid and Plaza Mayor, Dear Hotel Madrid provides a swim-up bar, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Nice To Meet You, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), tour/ticket assistance, and a porter/bellhop
  • Concierge services, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 162 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities will be closed during May, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 37.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 5:00 PM

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–5:00 PM.

How much does it cost to stay at Dear Hotel Madrid?

As of Feb 6, 2026, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on Feb 8, 2026 start from ￥23,545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dear Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Dear Hotel Madrid?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Dear Hotel Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dear Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Dear Hotel Madrid located?

Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de España - Princesa and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes.

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Reviews

Dear Hotel Madrid Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very friendly staff!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Elena at the front desk was outstanding—helpful, knowledgeable, and genuinely welcoming. She went above and beyond to assist us and made our stay much more enjoyable. The hotel is in a fantastic central location, making it very convenient to get around. My family and I were very satisfied with our stay and truly appreciated the excellent service we received.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Great area | Very nice and friendly staff | Definitely considering staying here in our next trip to Madrid
Stayed 3 nights in Oct 2025

8/10 Good

Reimundo

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good space for family. Nice roof deck and decent breakfast options. Central location in Madrid. Room windows were great to keep out the outside noise. But WiFi was spotty and streaming to tv non functional in one room because of WiFi
Stayed 5 nights in Dec 2025

10/10 Excellent

karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice, AC worked perfectly fine. Lived the location was very convenient.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nakis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.
The Dear Hotel at night.
Stayed 6 nights in Sep 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and room was outstanding!
Stayed 3 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and the location is the best!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

gines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE LOCATION IS GREAT HOWEVER THEY SHOULD INCLUDE INSTRUCTIONS ON PARKING.
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Staff were so friendly and helpful. Room was first class. Literally a few steps from metro entrance. Breakfast was very good with plenty of choice. Rooftop bar was added bonus.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian Norman

Liked: Cleanliness, amenities, property conditions & facilities
Another lovely stay at this first class hotel. Right on the centre of Madrid and metro, bus and taxi outside front door. Really friendly staff and amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Perfect location. Wonderful staff. Clean room Highly recommend if you’re able to get a reservation. We will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Stayed 4 nights in May 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing hotel in a perfect location. Great value Spotlessly clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tourists! The hotel was extremely clean, and had a great rooftop!
Stayed 3 nights in Sep 2023

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2023

6/10 Okay

Monica

Liked: Cleanliness, staff & service, amenities
The hotel is in a safe, convenient location — great for shopping, public transportation, and walking around the city. However, the room was disappointing: the bed was uncomfortable, there was noticeable dust throughout (including on the eucalyptus plant), and the bathroom had an unpleasant smell upon arrival with stains on the shower floor and walls. Breakfast was also underwhelming, with limited options and overly oily fried eggs despite the staff’s friendly service. On a positive note, the gifts provided (tote bag, sandals, and wine) were a thoughtful and rare touch that we truly appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Stayed 3 nights in Apr 2024