Lucerne Vacations from ￥200,476

Lovely property close to the limmat River. Room was perfect for a single guest and beautifully decorated. Bathroom had good fittings and good shower. No Aircon but they provided a fan. I took the duvet off and used just the cover as a blanket.

Excellent location, most of the major attractions are in walking distance. The whole area is very nice, you can safely walk on the street at night. Staffs were very kind. Our room was comfortable and spacious. My only complaint is the portable air conditioner, it was quite noisy.

We stayed in the Junior Suite and it offered a nice layout for a family of 4. The location walkable to the Old Town and there was a delicious restaurant in the building.

Quiet neighborhood near public transportation

Bad experience. The small safe to keep our passport, extra money never worked. Light/Power went off twice in our room. Only 2 sachet of white sugar & tea bags provided for 3 adults, no fridge on such hot days. Staff would not make an effort to resolve these small demands which can make a difference. There are no facilities like a gym, etc. You just get an average size room with bath/toilet and a small kettle, some coffee sachet but no milk and a wardrobe. Apparently you can buy milk at the reception but no-one told us. I would like some refund/compensation for the inconvenience caused.