4/10 (不満)
Tiffany D.
2025 年 12 月 14 日
気になった点 : 清潔度
I was in lubbuck for my graduation from Texas Tech and booked this home so my whole family could stay together and save some money. This was the perfect example of you get what you pay for. The home was not very clean evidenced by hair on linens, dirt on the floors and we saw a few roaches. The dishes we pulled out of the cabinet were also hit or miss if they were clean. Shower in the "master" also had hair left in it from what appeared to be multiple people. They attempted to give the impression of clean by dousing in the house in fabreeze and the smell of fabric softner to the point it was overwhelming when we first arrived. The beds were all very uncomfortable with very thin and hard mattresses you could feel the frame under you. As if these things were not enough, the porch light didn't work and while getting in was no problem with the door code provided we did have trouble getting it to lock leaving us with some safety concerns. As for the house its self those were our concerns. That being said, when I initally booked I booked for 3 nights and then found out I needed to cancel one night. I messaged the host as soon as I found out and didn't hear back from the host for over two weeks, then even though she agreed to canceling the one night and refunding the amount it was over a month before this change was actually submitted and then originally I was only refunded a partial amount. While she did eventually make this right, the slow responces were less than ideal .
Tiffany D.
2025 年 12 月に 2 泊滞在
