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Five Star Inn West Covina

2.0 star property
Motel in West Covina with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Five Star Inn West Covina offers a hassle-free stay with practical laundry facilities and free self parking. In-room WiFi keeps guests connected, while the elevator and 24-hour front desk ensure convenience for all visitors to this downtown-adjacent inn.

Reviews

5.2 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Pet friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
Jetted bathtub
Private bathroom
Air conditioning
Dining table
Premium bedding
Jetted bathtub
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, desk, free WiFi

Double Room

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
Jetted bathtub
Private bathroom
Air conditioning
Dining table
Premium bedding
Jetted bathtub
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite | 1 bedroom, premium bedding, desk, free WiFi

Superior Studio Suite

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
Jetted bathtub
Private bathroom
Air conditioning
Dining table
Premium bedding
Jetted bathtub
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Single Room, Non Smoking

1 bedroom, premium bedding, desk, free WiFi

Signature Single Room, Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
Jetted bathtub
Private hot tub
Air conditioning
Dining table
Premium bedding
Jetted bathtub
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
91791, CA, West Covina, 2748 E. Garvey Ave. South

What's nearby

  • South Hills Country Club - 3 min drive - 2.3 km
  • Azusa Pacific University - 8 min drive - 7.4 km
  • Raging Waters - 10 min drive - 15.5 km
  • California State Polytechnic University, Pomona - 12 min drive - 7.4 km
  • City Of Hope Hospital - Duarte - 14 min drive - 15.5 km

Getting around

  • APU/Citrus College Station - 9 min drive
  • El Monte Station - 11 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬11 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Five Star Inn West Covina

Property highlights
Five Star Inn West Covina provides amenities like laundry facilities and a hot tub. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, an elevator, and 1 meeting room
  • A vending machine, a 24-hour front desk, and a banquet hall
Room features
All 73 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Jetted tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, microwaves, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 40 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Five Star Inn West Covina
Five Star Inn
Five Star West Covina
Five Star Hotel West Covina
5 Star Inn
Five Star Inn West Covina Motel
Five Star Inn West Covina West Covina
Five Star Inn West Covina Motel West Covina

Frequently asked questions

Does Five Star Inn West Covina have a pool?

Yes, this property has an outdoor pool.

Is Five Star Inn West Covina pet-friendly?

Yes, this motel allows cats and dogs (limit 2 total). There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Five Star Inn West Covina?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Five Star Inn West Covina?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Five Star Inn West Covina?

Check-out is at 11 AM.

Where is Five Star Inn West Covina located?

Situated in West Covina, this motel is within 3 mi (5 km) of South Hills Country Club, Glendora Square, and Kindred Hospital San Gabriel Valley. West Covina City Hall and Queen of the Valley Hospital are also within 6 mi (10 km).

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Reviews

Five Star Inn West Covina Reviews

5.2

5.0

Cleanliness

7.2

Location

5.8

Staff & service

4.2

Eco-friendliness

4.8

Property conditions & facilities
Rating 10 - Excellent. 88 out of 547 reviews
Rating 8 - Good. 83 out of 547 reviews
Rating 6 - Okay. 87 out of 547 reviews
Rating 4 - Poor. 62 out of 547 reviews
Rating 2 - Terrible. 227 out of 547 reviews

Reviews

6/10 Okay

Gordon

Ok
Stayed 1 night in Nov 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
It was a excellent experience
Stayed 1 night in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

4/10 Poor

elias

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great costumer service, room are dirty, noisy and lack of maintenance
Stayed 2 nights in Jan 2025

2/10 Terrible

Rose

Disliked: Amenities
This place was so nasty and dirty ac cover was missing tv didn’t work. So much traffic with people and who knows what they were doing. Says it’s smoke free which rooms smelled like smoke and everyone was smoking. A lot of cats but that’s probably because they leave cat food for them
Stayed 2 nights in Mar 2025

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy!

DO NOT DISRESPECT ME, EVER. I DO NOT FORGET.
Stayed 1 night in Apr 2024

4/10 Poor

Tracy

Disliked: Cleanliness, amenities, property conditions & facilities
nasty, dirty, loud, too many people in and out all day and night, too many people just standing and sitting around all day getting high, graffiti everywhere, front desk had to come let me out of my room when door broke
Stayed 6 nights in Oct 2024

8/10 Good

Ashleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No issues

It was kool
Stayed 1 night in Jan 2024

8/10 Good

Colin

Disliked: Cleanliness, property conditions & facilities
There are TWO kinds of rooms at this hotel. Some are new and some are very old, run down. However, despite the graffiti on the wall and old furniture etc, everything was physically clean. All the equipment worked and the staff was pleasant to deal with. Yes it’s an old run down hotel, but renovations are clearly being made and it’s in a very safe area. Not the best, but if you’re passing through the area and must lay your head for a night or two, it’ll do.
Stayed 1 night in Mar 2024

2/10 Terrible

Sean

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, cigarette burn on the bed comforter, no furniture in the room other than a bed, sketchy people hanging around the property. Would not recommend.
Stayed 2 nights in May 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe and disgusting! Do not stay here!

Absolutely awful! Obvious shady deals going on. People sleeping in what looked like broken down vehicles in the parking lot. Turned on the tv and the very first channel was extreme adult content. Filthy conditions. Found hair in the shower, sink, and intertwined in the towels. Bottom of the bathroom door looked chewed up. Dirty floors. Shower curtain looked like there was blood on it. We reserved two rooms for two nights did not stay the second day. Decided we would rather drive all the way back to our home state after my daughter's wedding then have to stay another night. Couldn't wait to get out of there!
Stayed 2 nights in May 2025

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 3 nights in Nov 2023

2/10 Terrible

Frankie

Disliked: Cleanliness, property conditions & facilities
I didn't like the conditions of the room or the bathroom.
Stayed 2 nights in Feb 2024

2/10 Terrible

Rogelio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely rude, dog droppings all over the grass, dirty toilet, stains all over the sheets. On top of that the power went out!! The environment is unsafe.
Stayed 2 nights in Nov 2023

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Apr 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its horrible the place was all tagged up with graffiti I think some people live there. Lots of trash everywhere. Only went to sleep and it was fine. The beds also look bad like you could get bed bugs from them. The price was cheap so you get what you pay for there
Stayed 1 night in Oct 2023

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly disappointed

I did not end up staying due to the cleanliness of the room. Stains on bed spread and sheets. Roaches
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT take children there

What is advertised is absolutely a misleading false claim. -No jetted Tubs -Filthy stained bedding -TV didnt work -Holes in the wall -Rude Service -Filthy premises -False Advertising -Illegal activity I would add pics if it would allow it with my review. Funny how it wont allow an upload.
Stayed 1 night in Apr 2024

2/10 Terrible

Azucena

Disliked: Amenities
Really dirty bad conditions smell really bad the personal was so rude
Stayed 1 night in Sep 2023

2/10 Terrible

Irwan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
got different room that what was advertised. told me had to pay 30$ more if i want to get the room that was advertised in expedia. room is dirty.
Stayed 2 nights in Aug 2023

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities
Dirty bed TV no working
Stayed 1 night in Mar 2024

2/10 Terrible

THOMAS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty room, drawers missing, 1 of TV's was not hooked up and no remotes, toilet seat was broken, only 2 towels, door to the bathroom would not close, bed cover was torn, the elevator was filthy, with cigarettes butts on the floor, and graffiti on the walls, AND on top of it all the staff was RUDE! It should be called 1 Star Hotel.. worst hotel I have ever stayed at in my 45 years of travel. Avoid at all costs.
Stayed 3 nights in Mar 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioner made noise all night long. Too close to freeway traffic noise. Curtains were damaged and needed repair. No ice machine on the premises. Cockroaches in the rooms
Stayed 1 night in Jul 2023

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to put down a cash deposit which they don’t let you know ahead of time. Our sheets in our room were ripped and dirty. The walls were half painted and in summer you’d think the pool would be clean but nope, green. Definitely wouldn’t recommend honestly. I we had to use the sketchy atm on the property to get cash for our deposit cause usually it’s card deposit.
Stayed 1 night in Aug 2024

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible staff

Hotel staff are rude and don’t care if they mess up a booking. Payed for a studio suite online and when I got there they give me a normal room and say there’s no suites available, won’t refund me the extra for the room downgrade or anything all they said is I can cancel if I want, paid for a suite and got a normal room which is cheaper than I paid and they won’t refund the difference.
Stayed 1 night in Jun 2024