ロンハイのスパのあるリゾート & ホテル

「Overall service was excellent. However, there are just 2 restaurants. While only 1 serve dinner during weekday. The restaurant name steak and bone, yet there isn’t really steak. It seems to be over price. I stay at floor 11 (closely highest floor) below either fountain or kids water play ground and it is so noisy at night. I was told that it will turn off at night, but all night long can hear the water that comes can’t sleep well. Another thing, the room temp can be set @22C. But it is so...

「ホテルに関しては全てにおいて ほぼ完璧であったが、ホテル専属の個人タクシーの運転手に連れて行かれた店が恐らく知人の店だったようで、非常に店主も態度が悪くて不愉快であった。 タクシー代もぼったくられてしまった！ あのような個人タクシーと契約していると、ホテルの評判を下げる原因になるから契約を見直した方が良いと思われる。」

「poor staff services」

「The properties are very good but the elevators aren’t very convenient because it is usually very busy and packed and parking in the parking garage can be very expensive as you have to pay each time you leave.」

「The staff were wonderful but no welcome drink as listing said. Only one coupon free drink for 3 people and have to go to the onwer store at another location to get it. The room have smell when check in. Some broken stuff but did not get fixed properly as bathroom and bedroom lock. The elevator is a nightmare, you maybe have to wait up to 20 mins.」