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DoubleTree by Hilton Hotel London -Tower of London

Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of DoubleTree by Hilton Hotel London -Tower of London

DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
EC3N 4AF, England, London, 7 Pepys Street

Explore the area

  • Popular LocationTower of London8 min walk
  • Popular LocationTower Bridge10 min walk
  • Popular LocationThe Shard18 min walk
  • AirportLondon (LCY-London City)23 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton Hotel London -Tower of London is located in London City Centre, a neighborhood in London, and is near the airport and near a metro station. Tower of London and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a game while in town? See what's going on at Wembley Stadium. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Tower Hill Station is 3 minutes by foot and Tower Gateway DLR Station is 5 minutes.

What's nearby

  • Tower of London - 8 min walk
  • Tower Bridge - 10 min walk
  • London Bridge - 12 min walk
  • The Shard - 18 min walk
  • St. Paul's Cathedral - 9 min drive

Getting around

  • Fenchurch Street Station - 3 min walk
  • Tower Hill Station - 3 min walk
  • London City Airport (LCY) - 23 min drive

About this property

DoubleTree by Hilton Hotel London -Tower of London

4-star London hotel in London City Centre, walk to Tower of London
This smoke-free hotel features 2 bars/lounges, a 24-hour fitness center, and a rooftop terrace. WiFi in public areas is free. Other amenities include a conference center, self parking, and concierge services.
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and laptop-compatible safes. Televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 35.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 21.50 per person
  • 2 bars/lounges
  • Free daily reception

Restaurants on site

  • City Cafe
  • Savage Garden
  • No 7 Lobby Bar

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference center
  • Meeting rooms - 9

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch TV
  • Cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.0 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 21.50 per person (approximately)
  • Self parking fee: GBP 35.00 per night
  • Pet fee: GBP 15.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM (amount varies)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 501 out of 1059 reviews
5 - Excellent 47%
Rating 4 - Good. 337 out of 1059 reviews
4 - Good 32%
Rating 3 - Okay. 116 out of 1059 reviews
3 - Okay 11%
Rating 2 - Poor. 67 out of 1059 reviews
2 - Poor 6%
Rating 1 - Terrible. 38 out of 1059 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
I loved the location, the lobby seating area could use a bit of a facelift though a lot of the furniture is warn or ripped.
Stayed 3 nights in Jul 2022

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff at check in couldn’t be more helpful, however our bathroom wasn’t as clean as I would hope, with foundation make up stains on the inside of the bathroom door, and mould and mildew on the tiles in areas and around the plug hole too. Otherwise bed was comfortable.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed with our stay. The photos make it seem you’re near the water and see a view but the rooms were dark, the bathroom so small that my husbands knee hit the sink. They put us in a ADA complaint room so the tub had no door, the water would leak onto even the carpet. The room was old and the type of beds where your spine hits the springs and would completely sink in. Literally no perks of that area unless you want to take the underground to get around everytime. Most uncomfortable 3 days of my life. If only they spent more money on renovating than catfish photos.
Stayed 3 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
No one answers the phone. staff overworked and could be more knowledgeable Need better coffee. Location great, hotel good for the price.
Stayed 4 nights in Jun 2022

3/5 Okay

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Was told by bar staff in the eveing that the bar was for guest only. I was in drag one night amd myself the others. Clearly the man working had an issue with gay people and made my friend amd I feel very uncomfortable staying there
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to subway, Tower of bridge . Friendly staffs .
Stayed 5 nights in May 2022

4/5 Good

Traveled with partner
Liked: Staff & service
Good location but hotel lobby area needs updating though
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the kindness of the employees and the good breakfast they served
Stayed 3 nights in May 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great location. Check in process needs attention. Long queues at 3pm
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the underground. Staff at the hotel are super and always looking out to assist. The cookies are great too.
Stayed 3 nights in May 2022