機関車鉄道博物館周辺のホテル

「Avoid property under this host. They requested a deposit paid before check-in via bank transfer because there wouldn’t b any front desk for check-in. That was fine. And it stated it would do deposit refund 7 days after check-out with no damage reported. I checked out 5th April, so far no one contacted me regarding any damage found. And I have provided my bank account details for refund on 11th April. But they never responded. Today is 21st April already. I have contacted hotels.com and they said...

「Tolles Hotel mit Sauna. Gutes Essen und sehr nette Menschen 」

「We enjoyed our stay and would recommend to friends. Staff was wonderful, breakfast was plentiful and good. Spa, fitness room and pool/jacuzzi was very nice(would prefer longer hours in evening. Would recommend the front side of hotel if you go to bed on the early side as the back side was a little noisy because there is a restaurant or business.」

「About the room, there is no complaint, I would say everything is average. Only one thing I faced problem is about key. Everyday my card key did not work... So, it is extra work to come to reception... (No apology on this to me...)」

「まず、到着時入り口にエレベーターが無いが、リフトがあったので、確認したがエレベーターに誘導はしてもらえなかった。 2泊連泊、観光に疲れて15時に戻ったが、部屋の掃除が終わっておらず、フロントの初老男性に伝えたら、17時まで外出するように言われ、さらに他の人はこんなに早く戻らないと。掃除のスタッフに直接伝えたが、2時間かかると言って、掃除途中にいなくなった。16時半過ぎに戻り、部屋に入って5分で終わり。ブランケットやタオルが交換され、トイレも掃除した様子だが、床はとても汚れていて、スリッパの裏に汚れがハッキリと着いていた。湯沸かしポットは洗浄されていなくて、残り水にカルキが浮いていた。　朝食は家庭で用意するような簡単な朝食だった。1番感じ悪いのは初老のフロント係だった。チェックアウトした際、エレベーターを確認したら、若いスタッフがエレベーターまで案内してくれた。」

「Clean, newly refurbished room BUT very small rooms, the door to the room didn’t even open fully because it hit the bed. This being said, I also don’t think they sell themselves very well. The ‘Lounge’ is a communal area (maybe more like a hostel) that has kitchen facilities & a vending machine that has a selection of drinks & snacks (including alcohol) It was about 15 min walk from the station & about 20 mins to the Old Town the other side of the river. 」