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"Incredible hotel for a special occasion. The Irish girl on reception was the highlight made us feel welcome form the moment we got there, I'm really sorry I can't remember her name! 10/10 only slight concern is the parking as there are limited spaces but apparently plenty of off site parking available "

"Cold shower Lumpy bed Lumpy pillows Paper thin walls A very poor response to my upsetting experience from staff and no comments to try and listern or provide anything to address my concerns as an IHG member"

"Friendly and helpful staff. Michael was absolutely amazing. Cleanliness let it down slightly. There was water in the kettle leftover from previous guest. The drawer with the coffee / tea wasn’t clean. The teaspoon was sticky. Overall great stay but would suggest wa"

"Room was very clean, the windows look out to the offices across the road so you had to keep your blinds closed to preserve your privacy. The table was pushed up against the window so it was not possible to close the curtains. We arrived late, midnight and parked outside the hotel. Free till 7am. I got up and moved to the recommended Anglican Church carpark. Drove there and found out it was graduation day and it was closed (Thought the staff might have known that) parked outside the hotel and paid the £8 for 4 hours (reasonable) went on a bus trip and tried to renew parking, no renewal policy. £25 parking fine (cheaper than London). We had breakfast at the hotel. It was lovely with lots of choice and the staff led by Harry were wonderful. We didnt evening dine there but our friends did and they had nothing but praise. I would definitely stay here again. Great location, great staff and very nice room. I'll research my parking next time. Very much value for money "

"Good and central. Priced well."

"It was exactly how I expected it, it was the second time I stayed their, ir is in the city center of liverpool. It is dependable"

"If you are looking for a hotel in the best location for nightlife, this one is for you. Very clean, friendly and helpful staff. Very clean, comfortable rooms.."

"A lovely stay catching up with friends, very friendly attentive and engaging staff were fantastic a real asset to the hotel."

"Welcoming staff and lovely room, although no spa bath as advertised-would advise check directly with hotel in advance if you specifically want this. Great location in walking distance of Liverpool One and Albert Dock."