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「Great stay. Clean room. Helpful & friendly staff. Good breakfast with scrambled eggs that were actually edible.」

「Room was not cleaned throughout stay. changing of towels was very poor. Electric switches were not working and lighting was bordering on dangerous. Had to turn fridge off because of noise. Food often cold and not topped up regularly. Floor was often a mess where children were allowed to "help themselves" Non service animals were allowed in the eating area」

「Ripken Baseball fields are next door, so if you're looking for a romantic getaway, call first and ask if there are any events going on at that complex. The hotel was amazing, but absolutely packed with pre-teen/teen kids who made the adult vibe of the rooftop bar & restaurant feel more like a Frankies' Fun Park. Having said that, we will definitely consider this hotel at the top of our list if we do this excursion again. Rooms were nice and clean (not carpeted-loved that). Ample space and...

「Very clean. Staff was friendly. We needed additional blankets and the front desk gave us some. Nothing to complain about. Breakfast is to go. You can grab a Coffee, Popcorn, Donuts, Cookies and similar items to go... by the check in reception. We would stay here again.」

「The staff and hotel are very customer friendly. Great location! Clean room! Peaceful and quiet yet plenty of entertainment and things to do! We will definitely be staying here again!!」

「Breakfast was ok but for the price of the room we could have eaten the same breakfast in a more affordable location. Noise level was high being so close to the busy road. It was a good location to go to the Island and other attractions. Staff was also friendly.」

「Convenient location and hotel was very clean. The staff seemed very unwilling to help mostly in the evening had bad attitudes. Normally other hotels i stayed previously the staff was very friendly and would be very accommodating not this one. But i would stay there again because how clean and it’s in great location. Not friendly.」

「It was so well maintained and the staff were so friendly and helpful.」

「Staff was extremely kind and helpful. Room was extremely clean and updated. Will definitely stay again!」

「Great stay.」

「Passing through with my grandson. Same time as last year and he insisted on staying there again! He loves everything about you hotel. And it's a perfect location!」

「This hotel is very new, clean & contemporary. The lobby area was large with plenty of seating. There is a small area with snacks and a self-checkout, but it did not list several of the items available, so it was necessary to get assistance from the front desk to make a purchase. We chose this hotel for its convenient proximity to Dollywood. When we arrived, we learned that they sold tickets to Dollywood with a small discount versus the website, so that was nice. Since the hotel was new, we...

「Very clean place. nicely decorated. unfortunately the TV never worked in the evening or next morning and the water pressure in the shower was very low.」

「My family (includes a 2 year old) and I had a great time at this hotel. Very clean with a friendly staff.」

「Beautiful hotel with the most exquisite Christmas decorations. We enjoyed going to each floor to see the different displays. The pool was wonderful. The beds were very comfortable.」

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「The room was clean housekeeping did a great job . To charge $15 dollars per person for a breakfast that was totally disgusting ate sort of one morning and that was enough. To say the toiletries available are Dove products lol..it might say Dove on the bottles but that's not what's inside not that dove is a flex . Very tiny indoor pool that the pics online make it look different I could go on forever. I've stayed in Vegas, NY, fl, etc and never got charged $15 a day to park. It's pigeon forge TN...

「So thankful for the staff at County Cascades!!! When we arrived our rooms were not what we had expected, but after speaking to the front desk...they went above and beyond to make accommodations much better for us. Forgive me but I think his name was Kevin??? He made it happen and was such a blessing! So thankful you again. Plan on attending the DANCE PARTY!!!」

「Great place to stay especially with really young kids!」

「Tru was an excellent place to stay for my grandson's baseball tournament at Ripken field. It was a clean place with a great pool and yummy breakfast! I'd definitely stay here again.」