「Unfortunately, one member of staff, Asif, was particularly rude, dismissive, and unhelpful. His attitude was quite remarkable and certainly not what one would expect from a property operating at this level. The interaction alone made the hotel feel far more like a one-star establishment than the five-star experience advertised.
I was also rather surprised to discover the £4.50 “tray service” charge added to every room service order. Apparently, this is the cost of having the order brought to...
「Unfortunately, one member of staff, Asif, was particularly rude, dismissive, and unhelpful. His attitude was quite remarkable and certainly not what one would expect from a property operating at this level. The interaction alone made the hotel feel far more like a one-star establishment than the five-star experience advertised.
I was also rather surprised to discover the £4.50 “tray service” charge added to every room service order. Apparently, this is the cost of having the order brought to...
Mishari