Dear Mr. /Ms. Toshiya,Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you with a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr. /Ms.Takuya,Warm Greetings!Thank you for giving us a good rating and thank you for choosing Crimson Mactan. It has been a pleasure to serve you. We trust that you had an excellent and memorable experience with us.Rest assured that we will continue to improve our services. Until then. See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr./Ms. Tomonoro, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. We will also ensure that my team is informed of your kind words. This is indeed embodies the kind of service we continuously aim to provide. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards,Sheilla Mae ImbongGuest Service Manager

Dear Mr. /Ms.Asuka,Warm Greetings!Thank you for giving us a good rating and thank you for choosing Crimson Mactan. It has been a pleasure to serve you. We trust that you had an excellent and memorable experience with us.See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr./Ms. Hironori,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

Dear Sayuri,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr./Ms. Eiji, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extra-ordinary.As part of our commitment to deliver exceptional service, the resort undergone rehabilitation works.We also assure you that we are using high quality products that is why there's a difference in terms of prices.Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

Dear Daiki, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr. Shote, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr. Takuro, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

Dear Mr./Ms. Osamu, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

親愛なるノリユキ様このレビューをお寄せいただきありがとうございます。またのお越しをお待ちしております。心から、シェイラ・メー・インボン

Dear Takuro, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. S

Dear Anonymous, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well. We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart. We again would like to thank you for your kind words. These words serve as our daily motivation to keep pushing for quality and top-notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again.

Dear Takuro, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback such as this that we learn from and use to improve not only of our facilities but our services as well. We are saddened to know that during this stay we were unable to meet your expectations. Rest assured that we will look into the areas you have highlighted and find room for growth and improvement. We hope that this experience will not deter your trust, and that you will still consider Crimson as your hotel of choice in the future. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards, Aida Casinillo- Cababahay Front Desk Manager

Dear Anonymous, Thank you for taking the time to send us a review of your most recent stay. We are glad to know that you had a great stay with us. Already excited for your next visit wherein we look forward to exceeding your expectations again.

Dear Anonymous, Thank you for taking the time to send us a review of your most recent stay. We are glad to know that you had a great stay with us. Already excited for your next visit wherein we look forward to exceeding your expectations again.

Dear Guest, Thank you for taking the time to send us a review of your recent stay with us. We apologize for any inconvenience that you had encountered with us during your stay. Please do reach out to us and send us more details of what you had experienced so that we can address it accordingly. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your recent stay with us. We value every comment and review we receive as these are our tools for continuous growth and improvement. We apologize if some of our facilities and amenities did not live up to your expectations, we truly will look into these areas you have mentioned and find room for improvement. Again we thank you for your review and we look forward to being able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Valued Guest, Thank you for taking the time to send us a review of your recent stay with us. It is through reviews and comments such as these that we not only are able to improve our facilities but our services as well. We are glad to know that your experience with us was a great one. We take pride in having a resort that is a space and place for everyone to enjoy and relax and we are delighted that you were able to experience this during your stay. We again thank you for taking the time to send us this review and we hope to be able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your recent stay with us. It is through reviews and comments such as these that we not only are able to improve our facilities but our services as well. We are glad to know that your experience with us was a great one. We take pride in having a resort that is a space and place for everyone to enjoy and relax and we are delighted that you were able to experience this during your stay. We will definitely inform Ms. Shiori of your kind words. She will be happy to know that she made a great lasting impact with you during this stay. We again thank you for taking the time to send us this review and we hope to be able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Bina, Thank you for taking the time to send us a great review of your recent stay with us. We truly appreciate your comments and are delighted that you enjoyed the scenery and views of the property. We are humbled when we receive reviews such as these as it warms our hearts knowing we were able to make great lasting impacts on you during your stay. Again we thank you for your review and we look forward to welcoming you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Valued Guest, Thank you for taking the time to send us a review of your recent stay with us. It is through reviews and comments such as these that we not only are able to improve our facilities but our services as well. We are glad to know that your experience with us was a great one. We take pride in having a resort that is a space and place for everyone to enjoy and relax and we are delighted that you were able to experience this during your stay. We again thank you for taking the time to send us this review and we hope to be able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Valued Guest, Thank you for taking the time to send us a review of your recent stay with us. It is through reviews and comments such as these that we not only are able to improve our facilities but our services as well. We are glad to know that your experience with us was a great one. We take pride in having a resort that is a space and place for everyone to enjoy and relax and we are delighted that you were able to experience this during your stay. We again thank you for taking the time to send us this review and we hope to be able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your recent stay with us. We truly value all comments we receive as these are our tools to continuously improve not only our facilities but service as well. We apologize if you had noise problems during your stay we will definitely look into these comments and will find areas for improvement. We are glad though that your overall stay experience with us was still great. We are happy knowing that we made a good lasting impression on you. We again thank you for your comments and look forward to being able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your recent stay with us. We truly value comments and reviews we receive as these are our tools for continuous growth and improvement. We will take into serious consideration your comments about our rooms and will definitely find areas where we can make the necessary changes. We again thank you for taking the time to send us a review and we look forward to welcoming you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review of your recent stay with us. We truly value comments and reviews we receive as these are our tools for continuous growth and improvement. We will take into serious consideration your comments about our facilities and areas and will definitely find rooms for improvement. We again thank you for taking the time to send us a review and we look forward to welcoming you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a great review. We truly value comments and reviews such as these as we use them for our continuous growth and improvement. We are glad to know that your overall stay experience with us was a good one. We will definitely look into your comments and find areas of improvement especially of our facilities. Rest assured we are always continuously adjusting and re inventing our property to be able to live up to our guests expectations. Again we thank you for your comments and we look forward to be able to welcome you again soon.

Dear ひかる, Thank you for taking the time to send us a great review. We truly value comments and reviews we receive and it is indeed heartwarming to know how much you enjoyed your stay with us. We are glad that you enjoyed your first villa room experience, indeed it is one of the highlights that we offer and we are happy to know that we have exceeded your expectations. We hope this will result in you staying with us again soon. Again thank you for your time in sending us this great review. Best Regards, Nikko Ravancho Guest Services Manager

Dear ひかる, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. It is indeed heartwarming to read that you had a wonderful stay and that our service made a great impact on you. It is comments such as these that inspire us to continuously grow and improve our services. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Services Manager

Dear Shin, Thank you for taking the time to send us a great review. We truly value all your comments and it is heartwarming to know how much you enjoyed your stay with us. Indeed our sprawling facility allows everyone to have a space of their own to enjoy and relax. We are truly happy to know that our facilities and service met your expectations. Again thank you very much for taking the time to send us a review and we hope to be able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Anver, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us a review regarding your recent stay with us. We truly value your comments and are glad that you had a wonderful stay with us. We hope to be able to welcome you again soon. Best regards, Nikko Ravancho Guest Services Manager

Dear TA, Thank you for taking the time to send us your feedback regarding your stay. We truly value every review we receive and use these as tools for our continuous growth and improvement. We are glad that you did not find or encounter any problems during your stay, it is truly what we take pride on, ensuring every guest finds great memories with us. Again we thank you for your feedback and we hope to be able to welcome again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us your feedback about your recent stay with us. We truly value all the reviews and comments we receive as these are our tools for improvement. We are glad that you had a great stay with us and that our team made a great impression with you because of their service. We take pride in being able to provide that for every guest. We will also take note of your comment about the water placed in our guest rooms. If indeed water provided was not enough we do apologize, we will look into this matter and find areas of improvement. We again thank you for your time and we look forward to welcoming you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Services Manager

Dear あーちゃん, Thank you for taking the time to send us a review of your recent stay with us. We truly value every comment that our guests sends us and we use this for continuous growth and improvement of our services and facilities. We are glad that overall you enjoyed and had a wonderful stay with us. We will take note of your comments about our housekeeping and room cleaning services, we will definitely look into this and ensure that changes and improvement will happen. Again we thank you for your feedback and we look forward to welcoming you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us your feedback, we are glad you enjoyed your stay with us. We take pride in being able to provide quality and genuine service to our guests and getting feedback of excellent experiences is truly heart warming. We are glad to hear that our facilities and offerings were found as money well spent. Again we thank you for your feedback and hope to be able to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. We apologize if you found our rooms a bit dark, rest assured we will take this into consideration and use this as rooms for improvement. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. We apologize for the inconvenience you experienced upon check-in, rest assured we will look into this and ensure a smooth arrival experience for everyone moving forward. We are glad to know that the rest of your stay experience made up for said inconvenience. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Services Manager

Dear Mr. Tanaka, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. We apologize for the mysterious bottle of liquid you had found upon check-in, rest assured we will look into it and ensure that this does not happen again. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to send us your feedback, we truly value every comment we receive as we use this for continuous improvement of our services. We are glad to know you enjoyed our foam party as it is definitely one of the many highlights that our resort offers. Most importantly we thank you for acknowledging our staff's service. We truly take pride in being able to provide quality and genuine service to all our guests. Again thank you and we hope to be able to welcome you again soon. Best regards, Nikko Ravancho Guest Services Manager

Dear Guest, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We truly value all your comments in our continuous effort to provide efficient service. We again thank you for taking the time to send us your feedback, we hope to welcome you again soon. Best Regards, Nikko Ravancho Guest Services Manager Sincerely, Didier Belmonte General Manager