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"Too cold "

"As Oahu's short-term rental ban took effect in 2025, Paradise Bay came up as an option. We booked the Ohana suite in March 2026 after the storms had subsided. Paradise Bay is a decent, quiet alternative away from HNL and Waikiki. On the positive side: the room was nice; the staff was accommodating and friendly; the suite looked out to the deck which was inviting in the morning and dusk; there was warm banana bread and hot coffee in their reception area every morning; beds were comfy and large; On the negative side: The resort is on a steep hill, so if you have mobility issues, it could be a problem navigating the property (staff helpfully drove my 86-year-old mother down the steep hill in their golf cart, which was nice); parking is limited and that can pose an issue sometimes especially when it rains; the staff's preferred method of communication is email, which seemed odd but it was responsive when our cable went out and we needed someone to come over and troubleshoot. Overall the room was was clean but there were visible signs of wear in the screens, the kitchen cabinets, and the toilet paper holder was coming off the wall (promptly fixed by maintenance). I had to request dish soap for the sink. The sliding door rails were littered with insects. Not mad, it's an island environment -- that's just the way it is. Paradise Bay is fine to stay at, the views are wonderful. Just keep in mind it's not a 4-5 star resort by any stretch. "

"Airport shuttle was an asset "

"Staff at check-in were great!"

"A perfect day at Turtle Bay Resort."

"We loved this rental! I was extremely clean and new! Perfectly comfortable for our group of 8 adults. It was quite rainy the week we were there and so the 3 couches were perfect for watching the NCAA tournament! We will be going back to this rental! "

"Rooms are clean but bed is small staff are nice breakfast is good and air condition keeps room cool "

"Everything is good Dont know if not incuded to the amenities. Beacause nothing in the room But suggest to provide toothbrush and toothpaste for the future client coming in for staycation."

"Our room was not available "