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"Loved everything about it"

"U"

"Lovely place to stay, with helpful staff. But a car is needed to get there, and there are no shops or stores within walking distance, so a 10min drive into the nearest town is needed for food at night. However there is cooking facilities if you want to cook your own dinner. There is a wandering cockerel that is rather noisy early in the morning, which can be annoying depending upon which room you are in."

"Awesome "

"Upon my arrival at Honolulu Airport on Thursday, I encountered an initial setback when I was assigned a room with only one bed instead of the two I had originally requested. I was compelled to return to the front desk to rectify this error and was subsequently provided with the original room that had two beds. However, upon further inspection, I discovered that the room had a moldy rug and was wet, posing a potential safety hazard for sleeping. On April 10th, I observed two roaches in the restroom and another in the bedroom adjacent to the two-bed room. I promptly notified the front desk, who assured me that a housekeeper would be dispatched to clean the room on April 11th. On Friday, April 17, 2026, I encountered roaches in the restroom once more. "

"The resort is amazing. They have a club that you could join for $150 per person per day that provides breakfast lunch dinner and snacks at night time alcohol is free and available at all times amazing staff. Their incredible care is taken to make their guests feel really welcome. Remainder of the resort is amazing. They no longer rent mountain bikes, but they do have wonderful mountain biking trails that are great for hiking. They have a wonderful stable and fantastic horses to ride. Highly recommend this resort."

"The best Western provided a perfect two day stop over before getting on the cruise ship. The included breakfast was very nice with plenty of choices to eat. The rooms were very comfortable and clean."

"Room looked to be clean when we first showed up then soon after getting our first meal for the day and coming back to the hotel. We find roaches everywhere on the floor, the wall, and even the fridge. We were even worried if any got into our suitcase because there was a time when we found a roach on our luggage. Don’t get me wrong we had fun but not because of the hotel. Hawaii is amazing just that this hotel definitely was the downside to the trip."

"Property was well maintained and very clean. Staff were attentive. Located downtown, not so nice area. But I guess that is beyond the property’s control."