ソモル ホテル

「Room was clean. The appliances work」

「Dirty room Dirty and wet bathroom, water from shower escapes into bathroom floor. Water closet has permanent stain. Room surfaces -tables, chairs, desks dirty and not wiped. Staff conduct not nice especially the bar girl, very rude. Bed sheet and duvet was dirty and itchy I had to request a clean one which was brought over after 3 hours, before I could sleep. Towel and bath soap wasn’t provided until I requested. A.C can only be used when their power supply around 7-8pm, and not during the day....

「Generally, the hotel offers no dining services. Rooms are not properly cleaned, such that there is always sand in the room. Sporadic electricity, such that most of the time you are in a blackout, especially when the genset runs out of gas. The aircon does not function sometimes, making the room to be very hot. The shower has no hold water and it is not functional as well. The hotel does not accept online booking especially through Expedia.」

「Took money and didn’t allow my guess inside until they paid cash and this hotel never return back the money paid online」