"The guys in reception were not professional...
We received wrong information from them several times.
As there is no room which has Microwave in this hotel,
it could be not convenient for the family who has small kids.
(If you really want to use Microwave, they gonna charge you for USD30 per day...) "
"I arrived late and checked in early in the morning, but due to a system error I was unable to check in and had to wait in the lobby even though I was tired."
"I would rate 4 if i my lost item was found...
I forgot my clothe and reported on next day when i realized. but it was not found regardless of several attempt to reach to the hotel. The manager took care of my concnern which is good. but still sad to hear item not being located... not sure why.
i only stayed there for sleep so did not utilize any facilities, but the hotel seems providing free shuttles to/from the resorts attractions. Also you can get share ride to Disney Springs and from there can take Lynx if you want to save cost of transportation."