ラ エスメラルダ ホテル

「I wasn't expecting to stay here but because my luggage got delayed I made a last second booking for the night. I speak very little Spanish and the staff was very helpful to work around that. 」

「No encontraban la reserva y fue un poco Incómodo porque llegamos del aeropuerto y co. La incertidumbre De saber si tendríamos habitación 」

「Next to the airport—translated…」

「Pretty good location, safe area, plenty of options for shopping, and eat. The staff are so wekconming and professional」

「No, no servía el aire acondicionado 」

「The hotel’s exterior appears inviting, but the interior is a completely different story. The bathroom was in a state of disrepair, with dirty walls and a nasty smell. Additionally, the 4th-floor room had a very bright lamp right outside the window, making it feel like daytime even during the night. We requested extra blankets from the front desk, but they brought us bed sheets instead. Public transportation to the hotel is quite confusing, and there’s no fridge. The WiFi connection was...

「Restaurant and bar staff amazing. Food very good especially the breakfast. From desk staff only ok 」

「What a horrible experience, I dont understand why the hotel.com app would place a badge for a great breakfast which is what made me choose this stays, The breakfast was less than fair, one poor ladtladylady handing all the tables」

「I travel around the world and i always use Hilton chain hotels, and this hotel turned to be one my favorites, I will use again. Thank you for make.me feel like home... Nothing to complaint everythong was perfect and I will 100% recomend it to anyone.」

「100」

「Muy agusto tranquilo amables y el desayuno muy bueno 」

「We expected to have a good experience since the place has several positive reviews. However, what we experienced was completely disappointing. On the first night, the room we booked for my mom and her husband had a serious issue with the air conditioning. During the night, it started leaking so badly that it felt like it was raining inside the room, which was very uncomfortable and alarming. When we reported it at the front desk, the staff member was kind, apologized, and told us that if we...

「Facilities were ok, shower water pressure was very poor, no bottled water in room, restaurant was not plant based customer friendly at all, the light in the room was very soft and made impossible to read or work. No bellboy so be prepared to move your luggage yourself. Staff was very helpful and attentive.」